#Japan #Tokyo #AI Chatbot #Terrasky #Mitoco Bot

Terrasky Unveils Mitoco Bot

On September 30, 2025, Terrasky Inc., headquartered in the heart of Tokyo, has rolled out its latest innovation: the Mitoco Bot. This cutting-edge chatbot is designed to transform customer support by automating inquiries and enhancing interaction with users.

What is Mitoco Bot?

Mitoco Bot is an advanced chatbot equipped with state-of-the-art AI technology. It engages users in natural conversations in Japanese, drawing from a comprehensive database of FAQs to deliver the most accurate answers swiftly.

MCP Server Compatibility

The Mitoco Bot is compatible with the Model Context Protocol (MCP), allowing it to work seamlessly with the newly introduced MCP server. This compatibility enables integration with generative AI systems and AI agents, allowing them to access the Mitoco Bot's FAQ data and scenario features efficiently.

The significant advantage of the Mitoco Bot lies in its ability to provide 100% accurate responses by leveraging its pre-registered FAQ data. While generative AI can flexibly handle extensive knowledge and unexpected questions, it runs the risk of hallucinating or generating incorrect answers. By invoking Mitoco Bot from AI agents, users can seamlessly receive optimal responses to either type of question, streamlining the support process.

Enhanced Answer Accuracy with the FAQ Center

Terrasky has also introduced a groundbreaking feature called the FAQ Center, designed to significantly improve the accuracy of the chatbot's responses while reducing the burden on administrators. This innovative tool continuously analyzes past interactions between users and the Mitoco Bot. It identifies conversations where the bot didn’t provide satisfactory answers, allowing it to generate refined suggestions for FAQs and new questions based on existing documents like Word and PDF files.

Administrators can easily compare the proposed adjustments and integrate them into the FAQ database with just a click, making updates both effective and user-friendly. Please note that the use of FAQ Center's AI analysis capabilities requires the purchase of a point pack in addition to the Mitoco Bot license.

Advantages of Using the FAQ Center

• - Significant Reduction in Maintenance Efforts: The AI automates the entire process—from identifying issues to creating suggestions—eliminating the need for manual historical checks and analysis by staff, thus drastically cutting down operational workload.

• - Ongoing Improvement of Response Accuracy: Adjustments to the FAQs based on actual questions that users struggled with ensure more effective enhancement of the Mitoco Bot’s response quality, leading to higher user satisfaction.

• - Elimination of Knowledge Silos: The AI’s objective data-driven suggestions allow for high-quality maintenance without needing specialized skills from team members, making it accessible for anyone involved in the FAQ management process.

• - Maximization of Existing Knowledge: By simply registering documents, the AI can read and interpret their contents, automatically generating appropriate suggestions for FAQs, thus leveraging underutilized knowledge assets effectively.

Pricing Details

Here’s a breakdown of the pricing structure for Mitoco Bot:

About Mitoco Bot

The Mitoco Bot offers automated customer inquiry handling capabilities. It comprehensively understands registered Q&A at a word level, delivering the fastest and optimal responses. Empowering operational efficiency and analyzing inquiries ultimately leads to significant organizational improvements.

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