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Orum's Revolutionary AI Coaching and Enablement Suite

Orum, an innovative company revolutionizing the landscape of revenue organizations with its AI-powered live conversation engine, recently unveiled a groundbreaking suite of coaching and enablement features. This new offering marks a significant advancement in how revenue teams can maximize their efficiency and effectiveness.

Since its inception in 2019, Orum has achieved remarkable success, powering over one billion calls that have enabled sales teams to automate their dialing processes. This automation has not only reduced wasted time but also dramatically increased connection rates by an impressive 400%. With this new expansion into AI-driven coaching, Orum aims to elevate sales productivity further by focusing on every facet of the sales conversation.

A Shift in Role for AI

The latest AI Suite from Orum redefines the role of artificial intelligence within revenue teams. Rather than serving as a passive tool, this suite transforms AI into an active agent that supports sales professionals throughout the entire sales process. The core mission is clear: to elevate every interaction and coach each representative, manager, and leader in real-time, fostering a culture of continuous improvement.

Jason Dorfman, the CEO and Co-Founder of Orum, emphasized this shift, stating, "AI should do more than assist from the sidelines—it should enable, empower, and evolve with your team. This is the first step in that new paradigm.”

Key Features of the AI Suite

The introduction of the AI coaching suite offers three foundational capabilities that can significantly benefit revenue organizations:

1. Live Visibility: Sales managers and team members can gain instant access to live meeting insights and automated highlights from key moments during conversations. This feature drives real-time learning and enhances collaboration across different organizational levels.

2. AI Roleplay Simulation: Using realistic AI-driven roleplays based on actual customer dialogues, teams can sharpen their skills and messaging. This preparation aims to improve readiness for high-stakes calls and critical conversations with clients.

3. Iterative Performance Improvement: By generating AI-driven scorecards and feedback during actual calls, sales teams can receive immediate insights that help close the feedback loop. This ensures quick coaching and promotes immediate behavior change, vital for enhancing overall performance.

These enhancements build upon Orum's existing offerings in AI-assisted calling and coaching, transforming the platform into a comprehensive engine for revenue performance. Future developments are expected to deepen the intelligence embedded in the sales cycle, turning isolated coaching sessions into an ongoing ecosystem of skill enhancement and advancement.

Daisy Chung, Orum's Vice President of Revenue, stated, “This is about more than dialing faster or checking boxes. We're empowering entire revenue teams with the tools, structure, and security they need for daily improvement.”

Conclusion

As Orum moves forward, it’s poised to redefine how sales teams approach their conversations and coaching. This innovative suite is not just an enhancement of existing capabilities; it represents a paradigm shift in how teams can leverage AI to foster growth, learning, and performance excellence. With these new tools, Orum is setting a standard for the industry, ensuring that every sales conversation is not only significant but also impactful. For more information, visit orum.com.