#Japan #Kyoto #Nippon TeleNet #DX Denwa #MediaLink

Improving Phone Operations amidst Labor Shortages

As labor shortages become increasingly prevalent, enhancing the efficiency of phone operations is a top priority for many companies. To address this critical issue, MediaLink Co., Ltd. and Nippon TeleNet Co., Ltd. are hosting a webinar titled "Enhancing Phone Operations in the Era of Labor Shortages using DX Denwa" on September 17, 2026, at 3 PM. This event aims to provide insights into utilizing AI technology to streamline phone-based customer service.

Background of the Webinar

In recent years, the decreasing workforce due to an aging population and low birth rates has made labor shortages a significant concern. Companies are facing a variety of challenges related to phone operations, including:

• - Extensive time spent on handling inquiries,
• - The need to streamline initial phone responses,
• - Maintaining customer service with limited staff.

With these challenges in mind, the webinar will feature discussions and solutions focusing on the current state of phone operations. The highlighted technology, DX Denwa, is an automated voice response AI agent that can revolutionize customer interactions. The experts will cover various aspects, including how this technology can improve operational efficiency and enhance customer satisfaction.

Webinar Overview

• - Webinar Title: Enhancing Phone Operations in the Era of Labor Shortages using DX Denwa
• - Organizers: MediaLink Co., Ltd. and Nippon TeleNet Co., Ltd.
• - Date and Time: September 17, 2026, from 3 PM to 4 PM
• - Format: Online via ZOOM (Free to participate)

Agenda

The webinar will cover:

• - The size and trends of the IVR (Interactive Voice Response) market,
• - An introduction to automated voice response solutions,
• - Pricing structures for DX Denwa,
• - Case studies demonstrating the effectiveness of DX Denwa technology.

Who Should Attend?

This webinar is ideal for:

• - Those looking to reduce personnel expenses and time spent on phone operations,
• - Individuals interested in automating their phone operations,
• - Business professionals aiming to improve the quality of customer service,
• - Anyone interested in measures against customer harassment in phone operations.

Registration

To register for the webinar, please visit: Webinar Registration

Please note: Participation from competitors may be restricted.

Services Offered

For more information on the automated voice response AI agent DX Denwa, visit the official site: DX Denwa Official Site

Company Information

MediaLink Co., Ltd.

• - Location: 5F PMO Tamachi, 5-31-17 Shiba, Minato-ku, Tokyo 108-0014
• - Representative: Atsushi Matsumoto, CEO
• - Business Focus: Development of systems for business communication, including call center systems and chat support tools, as well as consulting services.
• - Founded: July 2009
• - Website: MediaLink

Nippon TeleNet Co., Ltd.

• - Location: 8F Meiji Yasuda Life Building, 21-4 Karasuma-dori, Nakagyo-ku, Kyoto 604-8171
• - Representative: Mayuka Taki, Chairman and President
• - Business Focus: Communication services solutions and business process outsourcing.
• - Founded: November 1985
• - Website: Nippon TeleNet

Each company name and product mentioned are trademarks or registered trademarks of their respective owners.