#United States #New York #RapidSOS #Air Ambulance #GMR

Innovative Partnership for Swift Air Ambulance Dispatch

In a groundbreaking collaboration, RapidSOS, known for its intelligent safety solutions, has partnered with Global Medical Response (GMR), a leading emergency medical service provider in the U.S., to revolutionize the way air ambulances are dispatched. This partnership, announced recently, leverages RapidSOS's cutting-edge technology, enabling dispatch centers to request air ambulance services with a single click.

The Need for Speed in Air Medical Transport

Every year, over 550,000 patients rely on air medical transport for critical care. Unfortunately, traditional processes often lead to delays of up to 10 minutes just to initiate a request for assistance. This is where the new integration shines, allowing Emergency Communication Centers (ECCs) to make requests within 60 seconds. By eliminating cumbersome phone calls and manual data entries, this technology is set to enhance the speed and efficiency with which emergency teams can mobilize life-saving resources.

Michael Martin, CEO of RapidSOS, highlighted the importance of this integration, stating, "This partnership reflects our shared mission to support public safety professionals with life-saving tools. By streamlining the air medical request process, we empower telecommunicators to make quicker, more informed decisions that can ultimately save lives."

How It Works

The innovative system utilizes RapidSOS UNITE, a platform designed to facilitate immediate sharing of essential data during emergencies. This integration allows ECCs to not only request an air ambulance but also track the aircraft in real-time, ensuring that critical information is always at the dispatcher's fingertips. In essence, the RapidSOS UNITE platform transforms the outdated request system into a modern, time-efficient workflow designed to get medical assistance to those in need faster than ever before.

Ted Van Horne, COO of GMR, expressed enthusiasm about the partnership, remarking, "Our crews are ready at a moment's notice. This new workflow is crafted to get us airborne quicker with the essential information at hand, enabling us to reach patients sooner. This technology can significantly influence communities and patients across the nation who rely on our services."

RapidSOS’s Continued Commitment to Innovation

The collaboration was showcased during RapidSOS's annual Innovation Day, highlighting the company's ongoing commitment to enhancing emergency response efforts. In addition to air ambulance dispatch innovations, RapidSOS unveiled several other advancements including RapidSOS HARMONY, an AI-powered copilot for public safety, which provides vital data gleaned from over 600 million connected devices.

The features of the updated platform include:

• - Intelligent Data Analysis: Proactively analyzes large data sets for immediate context, aiding decision-making for telecommunicators.
• - Centralized Communication: Unifies voice, text, and video calls with features like real-time transcription and automated keyword alerts, enhancing communication efficiencies.
• - AI-Powered Automation: Extends the reach of automation beyond emergency calls to include all non-emergency inquiries, allowing telecommunicators to focus on critical situations.
• - Interoperability: Ensures seamless information sharing across more than 22,000 public safety jurisdictions and numerous emergency responder networks.

Conclusion

This partnership between RapidSOS and GMR is set to change the landscape of air medical transport. by reducing vital wait times, potentially saving numerous lives in the process. RapidSOS continues to lead the way in emergency response innovation, ensuring that public safety professionals have the tools they need to act swiftly and effectively. To learn more about RapidSOS and the recent innovations, visit their website at RapidSOS.com.