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Consumers Energy Observes National 811 Day

On August 11, celebrated as National 811 Day, Consumers Energy is emphasizing the critical role of safety around natural gas for all residents in Michigan. With the summer months encouraging outdoor projects and digging activities, it’s imperative for homeowners and businesses to be aware of the necessary precautions to take when dealing with natural gas.

What to Watch For

If you're planning any digging in your yard or anywhere that may intersect with underground utility lines, you should first contact the 811 service. Michigan law mandates that all residents call this free service before beginning any excavation work. The service will coordinate with various utility companies to mark the locations of underground pipes and wires, which can prevent dangerous accidents. Holly Bowers, Consumers Energy's Vice President of Gas Engineering, reminds us that understanding our responsibilities is crucial. “People should never hesitate to call for immediate help if they smell natural gas and should always contact 8-1-1 if they plan to dig below the surface,” she says.

Recognizing Gas Leaks

While digging safety is a significant part of this day, Consumers Energy also focuses on what to do if you suspect a gas leak. Natural gas itself is colorless and odorless, but a foul odor often described as reminiscent of rotten eggs is added to it by gas providers using a chemical called mercaptan. If you detect this smell, it’s essential to take immediate action using the techniques known as the 3Rs: Recognize, React, and Report.

Recognize

• - Smell: Identify the rotten egg odor.
• - Sound: Listen for any blowing or hissing sounds near gas appliances.
• - Visual Cues: Look for dead or dying vegetation in an otherwise healthy area or dirt blowing from a hole.
• - Bubbling: Notice any bubbling in wet areas.
• - Fire: Be alert for any flames resulting from a gas leak igniting.

React

1. Evacuate: Get to a safe area outdoors immediately.
2. Avoid Electronics: Do not start your vehicle or use any electronic devices, such as light switches or cell phones, which could ignite the gas.
3. Do Not Investigate: Never attempt to locate the leak yourself or shut off gas valves.
4. Wait for Safety: Stay away from the area until a Consumers Energy representative advises it's safe to return.

Report

Once you are in a safe location, immediately call 9-1-1 and then contact Consumers Energy at 800-477-5050. Their teams are available 24/7 to respond to emergencies at no cost to the public.

The Importance of Community Involvement

“Ensuring public safety is a collective effort, and we encourage our community to actively participate by calling us when in doubt,” Holly Bowers stated during a press conference. Consumers Energy serves around 6.8 million residents across 68 counties in Michigan, making the safety of their natural gas supply a priority. As the largest energy provider in the state, they dedicate ample resources to maintaining a reliable and safe energy system.

By fostering a culture of safety and awareness, Consumers Energy helps mitigate risks associated with natural gas. This initiative not only aims to educate their customers but also to strengthen community bonds by establishing a shared responsibility for safety. For further guidance on gas safety or to learn more about Consumers Energy, visit their official website at ConsumersEnergy.com. The observance of National 811 Day serves as a reminder for everyone to remain vigilant and proactive in preventing accidental gas leaks and ensuring safe digging practices.