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Cisco Unveils New Agentic Capabilities for Enhanced Workplace Collaboration

In a move that promises to reshape the dynamics of workplace collaboration, Cisco Systems, Inc. has introduced groundbreaking agentic capabilities aimed at fostering a seamless integration between human workers and AI agents. This announcement was unveiled at the highly anticipated WebexOne conference, showcasing Cisco’s commitment to advancing collaborative technologies.

Driving AI Integration in Workspaces

As workplaces evolve and adopt more AI technologies, Cisco's new solutions aim to simplify this integration, making it easier for teams to interact with digital agents. A core component of this initiative is the RoomOS 26, an innovative operating system for Cisco's collaboration devices powered by NVIDIA technology. This platform empowers organizations to manage and utilize AI agents effectively, while maintaining high security standards with the help of the Microsoft Device Ecosystem Platform (MDEP).

The new capabilities, available to organizations starting in the fourth quarter of 2025, include a range of features designed to enhance employee productivity and teamwork. As the landscape of teamwork shifts to include AI as a collaborative partner, Cisco’s vision for Connected Intelligence emerges, where teams composed of humans and AI operate cohesively to achieve better outcomes.

Key Features of the New AI Capabilities

1. Proactive Task Management: The new AI Task Agent, designed to minimize administrative burdens, can autonomously generate action items from meeting discussions. This feature aims to eliminate manual follow-up for tasks, significantly reducing time spent on tracking action items.

2. Real-Time Notetaking: An AI Notetaker is introduced to transcribe live discussions and summarize key points, ensuring vital information is not lost during brainstorming sessions. This function will be available in both the Webex App and on devices running RoomOS 26.

3. Dynamic Polling: The AI Polling Agent is engineered to enhance meeting engagement. By suggesting live polls during discussions, it captures participants' input in real time, fostering an interactive environment that values every voice.

4. Smart Meeting Scheduling: An AI-powered Meeting Scheduler will automatically assess the need for follow-ups, identify optimal times across participants, and handle scheduling tasks, thus streamlining the planning process for teams.

5. AI Receptionist Integration: The AI Receptionist feature will automate general inquiries and customer interactions, allowing businesses to handle routine tasks efficiently while improving overall response times.

Optimizing Meeting Spaces with AI

The evolution of Cisco’s RoomOS leverages AI to optimize collaboration environments. Key advancements include:

• - Audio Zone Configuration: Fast digital configurations for audio capture ensure clarity by limiting sound pickup to designated areas, enhancing the quality of recordings and discussions.
• - Director Agent: This feature autonomously manages meeting dynamics by adjusting camera perspectives, thus providing engaging visuals during team interactions.
• - Workspace Advisor: Utilizing advanced cameras and NVIDIA chipsets, this AI agent creates a digital twin of physical meeting spaces, assisting IT teams in optimizing configurations for effective collaborations.

Enhancing Security in Collaborative Environments

Recognizing that security is paramount in collaborative efforts, Cisco is also emphasizing the need for secure collaboration through its enhanced AI capabilities. Features such as advanced threat detection will be launched to identify deepfake content and other security risks in real time.

The Future of Collaboration at Cisco

Cisco's innovations are not merely about introducing new technology; they embody a philosophy where human-AI collaboration redefines productivity in the workplace. With the rollout of these agentic capabilities, Cisco is poised to lead in creating a future where teams, human and artificial alike, can achieve unprecedented levels of productivity and innovation securely and intuitively. Organizations can look forward to a more integrated and effective working environment where human potential is amplified through intelligent technology.

By continuing to innovate and adapt to new technologies, Cisco is addressing the needs of modern organizations, confirming its status as a leader in collaboration solutions. As the focus shifts to Unified Intelligence, teams will have access to tools that enhance collaboration while safeguarding the digital space in which they operate.