#Japan #Digital Transformation #Tokyo #Marunagekanri #Cloud DX

Marunagekanri's New Offering: Cloud DX Support

Marunagekanri, a rapidly growing firm in the BPO and IT sector, has introduced a new service called 'Cloud DX Support'. This initiative aims to utilize cloud systems to help small and medium-sized enterprises (SMEs) enhance their back-office operations through digital transformation (DX). The service focuses on IT solutions that go beyond just tool implementation; it emphasizes understanding clients' business challenges and devising tailored digital strategies to select, implement, and support optimal cloud systems, ensuring data utilization along the way.

Background for Service Launch

In today’s landscape, SMEs are grappling with a myriad of challenges, including labor shortages, legislative changes like the invoice system and electronic bookkeeping law, and the need for swift market adaptation. Although the significance of DX is widely acknowledged, many firms struggle to initiate the process, facing hurdles such as uncertainty about where to begin, a lack of specialized knowledge and personnel, and high implementation costs. While there is a growing number of firms offering DX consulting, many lack the necessary back-office expertise in fields such as accounting, tax, and payroll, or they provide high-cost services that are not suitable for countless SMEs and startups.

Marunagekanri Tax Accountant Corporation and its subsidiary, Marunagekanri Inc., are addressing these issues based on their extensive experience in back-office outsourcing and a track record of successful cloud system implementations, coupled with operational excellence that ensures low costs. 'Cloud DX Support' has been designed to resolve these challenges by accelerating IT transformation and DX at the back-office level, enhancing workflow efficiency and strengthening competitive advantages for businesses.

Development Team

The development of Marunagekanri's Cloud DX Support service is spearheaded by two industry experts: Ozawa, who led an IPO as CFO at Cube after working at an audit firm and consulting firms, and Nishizawa, who has extensive experience in corporate finance, consulting services, and several startups. Their collaboration has resulted in a service that encapsulates their accumulated knowledge and expertise.

Service Features

1. Addressing Management Challenges with DX

The new service is designed to identify and analyze unique management challenges faced by clients—such as recruitment difficulties, over-reliance on specific personnel, and rising costs. Rather than settling for superficial IT applications, Marunagekanri aims to propose optimal digital strategies that directly address these issues, committing to tangible outcomes.

2. Optimized Selection and Implementation of Cloud Systems

The experts from Marunagekanri have successfully implemented various cloud systems for businesses of all sizes, from emerging startups to established public companies across Japan. The services cater not only to department leaders but also include training for front-line employees who interact with tools like expense management systems, ensuring comprehensive support. Clients who have previously struggled with system integration will find reassurance in improved processes.

3. Achieving True Operational Efficiency and Productivity

Simply introducing IT tools does not guarantee genuine efficiency or productivity enhancements. Understanding current workflows and thoroughly reassessing processes is essential. Marunagekanri helps delineate processes into those that should be eliminated, those that require human oversight, and those that can be automated through tools, subsequently organizing and redesigning entire business workflows before advocating for the most appropriate tools to adopt.

4. Rich Experience in Operational Outsourcing

Marunagekanri understands that aesthetically-designed workflows do not ensure smooth operations, and that no single DX tool can solve every challenge. Their practical experience ranges from supporting startups to aiding companies with revenues exceeding 1 billion yen, and they have gathered valuable methodologies to build effective operational frameworks and efficient procedures.

5. Support and Aftercare

Post-implementation, the service includes continual support for operational management, employee training, and troubleshooting, allowing clients to pursue their digital transformation journeys confidently. This reinforces the adoption of digital tools and facilitates a shift in corporate culture toward genuine DX.

6. Two Simple Service Packages

'Cloud DX' offers two straightforward service options to robustly support clients in their DX initiatives: 'Cloud DX Lite', which provides foundational support, and 'Cloud DX', which assists in thorough implementation and sustainable adoption. With options starting at just 100,000 yen per month, the service aligns with clients' needs to accelerate their digital transformation effectively.

In conclusion, Marunagekanri’s 'Cloud DX Support' embodies a vital resource for SMEs facing the arduous yet necessary path toward digital transformation, empowering them to embrace efficiency, reduce costs, and innovate their core business values while allowing them to focus on what they do best.