#Japan #Osaka #eWeLL #iBow #home nursing

Transforming Home Nursing Management with iBow Board

In February 2026, eWeLL Co., a prominent home care platform provider based in Osaka, Japan, launched a revolutionary management analysis tool known as the iBow Board. This innovative tool is designed to assist home nursing stations in making data-driven decisions, enabling even those with limited management experience to make logical judgments. eWeLL’s ambition is to create a world where solid managerial analysis is accessible to every business operator in the home nursing sector.

Background: The Challenges of Home Nursing Management

As Japan experiences rapid aging, the demand for home nursing services continues to rise. However, the management environment for home nursing stations has become increasingly challenging. According to a survey by the National Association of Home Nursing Services, by fiscal year 2025, the number of home nursing stations forced to close or suspend operations is expected to hit a record high of 1,241, reflecting a 6.6% closure rate — significantly higher than the 3.4% rate seen in the general small-to-medium enterprise sector.

The Vision: Ensuring the Well-Being of Everyone in Home Healthcare

In light of these challenges, eWeLL believes that the ideal scenario is for home nursing stations to maintain stable operations through sound decision-making and continue providing appropriate healthcare to their communities. A solid business foundation is essential for ensuring fair wages for employees and responding to inflation with pay increases, thereby protecting both their livelihoods and sense of purpose. The recent discussions about revising medical reimbursements, specifically concerning base salary increases for nurses, underline the importance of safeguarding the working conditions of healthcare professionals as a cornerstone of a sustainable medical delivery system.

The development of the iBow Board reflects a commitment to a future where everyone involved in home healthcare can find happiness.

The Challenge: Familiarity with Management Practices and Reliable Data

A unique challenge within the home nursing industry is that many station managers come from nursing backgrounds, resulting in expertise in clinical practice but a lack of familiarity with management tasks such as finance and marketing. This can lead to delays in recognizing revenue fluctuations and poor staffing decisions based on inaccurate data, further complicating operational efficiency. Traditionally, many management support services have been geared towards experienced executives, making it difficult for novice managers to effectively utilize them. Additionally, reliance on projected data rather than actual operational data presents another hurdle, often leading to discrepancies between anticipated and actual performance metrics.

In response to these challenges, eWeLL has taken a stand: “Visibility in Management for All Operators.” By providing an environment where accurate data supports logical decision-making, eWeLL aims to promote the sustainability and growth of home nursing stations for every operator.

Features of the iBow Board: Making Daily Records the Compass of Management

The iBow Board integrates daily nursing records entered into the specialized electronic medical record system, iBow, and visualizes key operational data through graphs and analyses. iBow has amassed over 90 million quality records (as of December 2025) that comply with national medical standards. This wealth of high-quality data significantly enhances the accuracy of business decisions.

Key Features Include:

1. Comprehensive Data Foundation:
iBow Board’s analysis is based on actual performance data, instead of uncertain scheduled data. This ensures precise current situation analysis through confirmed records, enhancing decision-making reliability.
2. Six Critical Indicators:
Instead of pursuing complex metrics, the tool focuses on six key indicators that are directly relevant to business decisions:
- Number of visits / Reimbursement revenue: Visualizes service composition to identify revenue structure changes.
- User retention duration: Early detection of user drop-off signals to implement proactive measures.
- Issued instruction forms: Analyzes issuing patterns by physician to inform regional collaboration and sales strategies.
- Shift revenue: Visualizes productivity by staff to facilitate fair personnel evaluations and workflow efficiencies.

These built-in features allow managers to address concerns such as “Why are my revenues declining despite stable visits?” by uncovering specific trends like a decrease in visits from medical insurance users. This proactive, data-driven approach shifts the reliance away from intuition and experience-based strategies, fostering better management practices.

Future Outlook: Sustaining Nursing Quality and Healthcare with Correct Management

Through the iBow Board, eWeLL endeavors to foster a stable operating environment for home nursing stations, liberating managers from their operational concerns. Profits and time generated from sound management decisions can be reinvested into improving employee conditions and enhancing the quality of nursing care, aligning with their core mission. eWeLL remains committed to addressing intrinsic issues in the field, leveraging credible medical data and technology to support home nursing, improve the quality of life for patients and families, and contribute to the sustainable development of community healthcare.

About eWeLL

At eWeLL, our mission is to “Make People Happy.” We drive digital transformation (DX) to support operations in home healthcare, enhancing the efficiency of healthcare providers while improving patient quality of life. We provide various services including the home nursing-focused electronic medical record system iBow and the matching platform KeaLog, which streamlines hospital discharge support by optimizing regional medical resources. Serving over 63,000 medical professionals across all 47 prefectures in Japan, we continuously support the care of more than 920,000 home patients.

Corporate Information

• - Company Name: eWeLL Co., Ltd.
• - Stock Market: Tokyo Stock Exchange Growth Market (Stock Code: 5038)
• - CEO: Norito Nakano
• - Head Office: 13F, Osaka Midosuji Building, 4-1-3, Kyutaromachi, Chuo-ku, Osaka
• - Established: June 11, 2012
• - Business Activities: Providing SaaS solutions for home medical support, including electronic medical record systems and reimbursement claims assistance.
• - Official Website: eWeLL
• - iBow Official Site: iBow
• - KeaLog Official Site: KeaLog

Awards:

• - 2021: 16th Nippon New Business Creation Award - Minister of Economy, Trade and Industry Prize (Outstanding Prize)
• - 2022: 21st Japan Venture Awards - Director-General’s Award, Small and Medium Enterprises Agency
• - 2023: EY Entrepreneur Of The Year 2023 Japan
• - 2024: KANSAI DX AWARD 2024 - Director of the Kinki Bureau of Telecommunications Prize (Ministry of Internal Affairs and Communications)
• - 2025: Ministry of Economy, Trade and Industry DX Selection 2025 - Excellent Case Award
• - 2025: Nursing DX Award 2025 - Home Nursing Prize
• - 2025: Porter Award 2025