#Japan #Tokyo #Digital Adoption #AI Platform #TechTouch

Techtouch Surpasses 8 Million Users, Redefining Digital Adoption in Japan

Techtouch Inc., recognized as the leading provider of AI-driven Digital Adoption Platforms (DAP) in Japan, has officially announced that its platform, "Techtouch," has reached over 8 million users globally as of May 2025. This remarkable milestone reflects the platform's consistent growth and increasing acceptance in both corporate and governmental sectors.

Launched in April 2019, Techtouch has seen impressive numbers. By March 2024, user numbers had already reached approximately 4 million. This surge in adoption reached 6.21 million in August 2024. This upward trajectory seems poised to continue, with projections forecasting an increase to 8.2 million cumulative users by May 2025, as demonstrated by internal metrics that convert to Monthly Active Users (MAUs).

The platform's significant growth can be attributed to its ease of use in adapting to large corporate systems as well as its integration within various governmental agencies. Notably, in March 2024, Techtouch completed compatibility with LGWAN, a public administrative network that connects local government bodies, enhancing its functionalities specifically for these entities. Moreover, Techtouch is quickly expanding its AI service offerings such as the "Techtouch AI Hub" and "AI Central Voice," thereby improving the DAP's support for digital transformation initiatives.

The adoption of Techtouch across various sectors is notable. Some prominent companies utilizing this innovative platform include Yamaha Corporation, Mitsubishi Electric, and the Shizuoka Prefecture government. As of the recent updates from March 2025, various enterprises have chosen Techtouch to streamline their internal processes, showcasing its trustworthiness among key players in different industries. Here is a brief overview of some latest noteworthy adoptions:

Recent Adoption Highlights (2024-2025)

• - Corporate Systems:

- Yamaha Corporation (June 2025)
- Mitsubishi Electric (March 2025)
- Shionogi Pharmaceutical (April 2025)

• - Client Systems (Development Partnerships):

- Sansan Inc. (May 2025)
- Macro Mill Inc. (May 2025)
- Loglass Inc. (April 2025)

• - Governing Bodies:

- Kawaguchi City, Kanagawa (March 2025)
- Ministry of Economy, Trade and Industry (July 2024)

The features attributed to Techtouch include its no-code capabilities that allow users to easily create and implement usage guides without technical background. This empowers organizations to reduce the load on system administrators while simultaneously facilitating a smoother transition for users adapting to new technologies. Throughout its evolution, Techtouch has garnered a number of awards, including the Good Design Award and recognition as a J-Startup by the Ministry of Economy, Trade and Industry, further cementing its position as a pioneering solution in the digital adoption realm.

In conclusion, Techtouch's ongoing evolution embodies its commitment to supporting digital transformation for all sectors. By enhancing AI capabilities and forging partnerships across industries, Techtouch aims to contribute decisively to a future where every individual can harness digital technology effectively.

For further details about Techtouch Inc., visit their official website here or check their media page here.