Infosys Secures Top Spot in Cloud Infrastructure Services in Whitelane Research 2025 UK & Ireland Study

Infosys Achieves Number One Ranking in Cloud Infrastructure Services

In an impressive showcase of performance, Infosys has been recognized as the leading service provider in Cloud and Infrastructure Services by Whitelane Research for 2025. This prestigious recognition marks the second consecutive year that Infosys has secured the top position in the UK and Ireland market. The Whitelane Research IT Sourcing Study 2025 highlights the firm’s ability to deliver exceptional quality and cutting-edge solutions to global enterprises.

The study, which surveyed nearly 400 participants from prominent IT spending organizations across the UK and Ireland, reviewed over 1,000 unique IT sourcing relationships and more than 1,100 cloud platform engagements. Infosys’s recognition as an 'Exceptional Performer' corroborates its commitment to excellence, particularly through its innovative offerings with Infosys Cobalt, a suite of cloud services and solutions designed to help enterprises navigate their cloud journeys effectively.

Key Highlights of the Study

The findings from the 2025 study underscore several pivotal aspects of Infosys’s performance:

1. Client Satisfaction: Infosys achieved an overwhelming client satisfaction score of 80% in areas such as data center maintenance, managed infrastructure services, and various cloud solutions like Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). This placement not only showcases the firm’s technical prowess but also its focus on client needs.

2. Consistent Top Performance: Being dubbed an 'Exceptional Performer' for two consecutive years highlights Infosys’s consistent delivery of high-quality cloud solutions that resonate with the evolving expectations of clients. This performance is instrumental in establishing trust and reliability in the cloud services market.

3. Overall Satisfaction Rankings: In addition to its top placement in Cloud Infrastructure Services, Infosys ranked among the top three providers in general customer satisfaction, showing its capability across a broad spectrum of IT services. The firm’s comprehensive service offerings have contributed to its reputation as a dependable partner in digital transformation.

4. Above-Market Satisfaction: Infosys scored 6% higher than the market average in customer satisfaction within the Cloud Infrastructure Services domain, indicating its superior service delivery and commitment to client success. Furthermore, 73% of clients expressed they were either 'satisfied' or 'very satisfied', emphasizing the strong positive reception of Infosys's services.

5. Recognition in Application Services: The company has also been identified as a 'Strong Performer' in Application Services, which encapsulates application development, maintenance, and testing through advanced methodologies such as DevOps. This distinction further cements Infosys’s status as a leader in the IT services industry.

Insights from Whitelane Research

Alex van den Bergh, Head of Research for Europe at Whitelane Research, noted, "Our latest study shows a rapidly evolving market where enterprises are increasingly focused on creating robust and value-driven IT partnerships. Infosys stands out as a top contender due to their unmatched capabilities and consistent delivery of high-impact results. As the demand for transformative cloud solutions continues to rise, organizations that demonstrate a client-centric approach will lead this charge."

Commitment to Innovation

Umashankar Lakshmipathy, EVP and Head of Cloud, Infrastructure, and Security Services at Infosys for EMEA, expressed pride in the company’s recognition, stating, "Being acknowledged as the number one service provider reinforces our commitment to understanding our clients' unique challenges. By leveraging our extensive expertise in the cloud and our comprehensive Infosys Cobalt offerings, we aim to drive transformative solutions that empower enterprises and enhance their resilience in a cloud-first, AI-first world."

As organizations gear up for future challenges, Infosys remains poised to support enterprises in their digital transformation journeys. Its achievements in the Whitelane Research Study not only validate its current standing but also reflect its continuous dedication to innovation and excellence in the increasingly competitive IT landscape.

For more information about Infosys and their comprehensive cloud and infrastructure offerings, visit Infosys Cobalt.