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Understanding AI Risk: The Unseen Dangers of Generative AI

In a recent study conducted by NordVPN, a leading personal security service provider based in Amsterdam, the findings revealed a startling lack of awareness among Japanese users regarding the risks associated with generative AI. Despite a rising global utilization of tools like ChatGPT—approximately 800 million people are using such platforms—most users are oblivious to how they might be unintentionally disclosing their personal information when seeking advice.

The Survey's Context

NordVPN's research focused on security awareness about AI, surveying over 500 individuals in Japan from January 1 to December 31, 2024. The results highlighted that only 10% of participants confidently recognized the privacy risks related to using AI for work. While specific risks, such as the potential use of personal data for AI learning (77%) and the danger of improper use of provided data (76%), were more acknowledged, the study illustrated a gap between awareness of risks and understanding of how to address them.

A Misunderstanding of Risks

The survey results painted a dual picture: while users are aware of the risks, they lack clarity on how to properly respond. For instance, issues like algorithmic bias (57%) and lack of transparency in information processing (54%) are acknowledged, yet the overall understanding of practical measures to avoid potential threats remains low.

ChatGPT: An Unintentional Information Leak?

As generative AI tools like ChatGPT have become commonplace, many users rely on them as informal security advisors. However, the research showed that users frequently input sensitive personal information without realizing the potential ramifications. Common examples include:

• - Location Data: Users may share city names, addresses, or GPS coordinates when looking for recommendations or troubleshooting help.
• - Social Media Profiles: People might paste links or usernames when discussing account safety.

Furthermore, sensitive data such as names, contact details, financial information, and account login credentials are sometimes shared. Even seemingly innocuous inquiries can lead to cybercrime risks if these details persist in AI logs.

Common Questions Posed to AI

An analysis of security-related inquiries made by ChatGPT users in Japan revealed a trend towards practical concerns. Questions frequently raised included how to detect phishing scams, handle smishing (SMS scams), ensure safety when using public Wi-Fi, and what antivirus software is appropriate for smartphones. Additionally, users often sought advice about the legality of VPNs, confirming malware infection, online banking security measures, password management best practices, and safety during online shopping.

This indicates that while there is a genuine desire to obtain security guidance, users still harbor a lack of understanding regarding the risks of disclosing personal information during such inquiries.

Three Essential Security Measures Recommended by NordVPN's CTO

To prevent mishaps as AI tools continue to evolve, Marius Brenciu, NordVPN's Chief Technology Officer, emphasizes the importance of these three practices:

1. Avoid Asking Questions with Personal Info

Generative AI services are external platforms where your input can become part of their learning process. Be cautious about including identifiable information, and make a habit of reviewing your questions before submission to ensure sensitive data isn’t included.

2. Utilize 'Learning Utilization Off' Settings

Many generative AI applications might use your inputs for improving services. Stay aware that your chat history may be saved, and when discussing confidential matters, ensure that you switch off the learning utilization feature.

3. Use a VPN to Encrypt Your Communications

Accessing AI tools over public Wi-Fi or insecure networks increases the risk of having your communications intercepted. Using a VPN can effectively encrypt your data, preventing unauthorized access while also masking your IP address and location for added security.

Statement from Marius Brenciu

Marius Brenciu states, "While AI is a highly convenient tool, without adequate user understanding, the very act of consulting can become a new risk. It’s essential for users to remain aware of what information they share with AI. Protecting privacy in our digital society is increasingly crucial."

About NordVPN

NordVPN is an industry-leading VPN service provider that safeguards millions of users globally. With over 7,600 servers in 118 countries, it offers diverse features such as dedicated IP, Double VPN, and Onion Over VPN, enhancing online privacy without tracking. Additionally, NordVPN’s cutting-edge product, the global eSIM service ‘Saily,’ offers easy data access for international travelers without the hassle of purchasing local SIM cards.

Company Overview

• - Name: NordVPN
• - Headquarters: Fred. Roeskestraat 115, 1076 EE Amsterdam, Netherlands
• - Japan Representative: Takuro Ohara
• - Website: NordVPN
• - About VPN: VPN Info