#United States #Raleigh #Digital Payments #Input 1 #First Benefits

Partnership for Enhanced Payment Solutions

In a significant move to enhance the payment experience for policyholders, First Benefits Underwriters, LLC has partnered with Input 1. This collaboration aims to simplify premium collection through the implementation of Input 1's advanced digital payment model. The new system promises to not only streamline payment processes but also ensure compliance and reduce the operational load on internal teams.

A Seamless Experience

Michael Eades, President of First Benefits Underwriters, expressed that the goal was to create a frictionless payment experience. He emphasized that the solution provided by Input 1 was straightforward to integrate, requiring minimal adjustments from both staff and clients. “Input 1 delivered a solution that fits into our operations easily and works out of the box,” said Eades, acknowledging Input 1's understanding of the insurance sector and customer service focus as key reasons for choosing them as partners.

Features of Input 1's Digital Payment Model

Input 1's digital payment system not only supports secure transaction processing and timely disbursement of funds, but it also easily integrates with existing systems. This is crucial for organizations looking to enhance operational efficiency without complicating their workflow. By utilizing application programming interfaces (APIs) that are simple to navigate, First Benefits can launch the new system and start benefiting from it almost immediately.

Efficiency and Customer Service

Todd Greenbaum, President and CEO of Input 1, remarked, “Tackling payment complexity is one of the fastest ways an MGA can improve both customer service and internal efficiency.” This initiative is part of a broader strategy where Input 1 is collaborating with various managing general agencies under IDC Management in order to adopt technologies that foster long-term growth and better service delivery across their distribution networks.

About First Benefits Underwriters, LLC

First Benefits Underwriters, LLC operates as a managing general agency, headquartered in Raleigh, North Carolina. This agency specializes in providing wholesale and excess and surplus insurance solutions. Their commitment to responsive service and underwriting expertise positioned them as a significant player in insurance distribution across the Southeast region of the United States. To learn more about their offerings, interested parties can visit their website at www.firstbenefits.org.

About Input 1

Input 1 specializes in modernizing billing, payments, and premium finance for insurance providers via a flexible, cloud-based platform. They have established a reputation as a trusted partner for over 2 million users and manage approximately $16 billion in insurance premiums each year. Input 1 is committed to helping insurance carriers, managing general agents, and agencies adapt to changing market dynamics and foster stronger customer relationships, thereby unlocking new avenues for growth. More information can be accessed at www.input1.com.

This collaboration between First Benefits Underwriters and Input 1 marks an important step toward enhancing the efficiency of insurance premium collections, ultimately benefiting both providers and policyholders alike.