#USA #New York #TransPerfect #Language Solutions #mobile interpretation

TransPerfect Unveils Innovative Mobile Interpretation App

TransPerfect, a prominent leader in language and AI solutions for businesses globally, recently launched the TransPerfect Interpretation App. This user-friendly application allows for rapid connection to professional interpreters through phone or video, requiring only seconds to set up.

Highlights of the App

Available on various platforms, including web, iOS, Android, and Microsoft devices, the app simplifies over-the-phone interpretation (OPI) and video remote interpretation for diverse industries like healthcare, finance, legal, and emergency services.

Language Support

The app supports over 200 languages, which includes crucial services like American Sign Language. This vast language offering ensures that users can communicate seamlessly with diverse customer bases.

Ease of Use

By simply selecting a language from the app menu, users can initiate either audio or video interpretation. In cases where a video interpreter is unavailable, the app automatically connects users to an audio interpreter, ensuring minimal disruption.

Designed for Efficiency

One of the unique aspects of the app is its ability to capture vital information dynamically during calls. Users can input relevant data such as account numbers, claim IDs, and medical record information if necessary. Additionally, users can adjust audio settings, mute lines, and manage video functionalities as per their preferences.

User Experience

At the end of each session, users are given the opportunity to provide feedback about their experience, which can be tailored according to the client's specifications. This reflects TransPerfect's commitment to continuously improve their services.

Empowering Organizations

Steven Cheeseman, Vice President of TransPerfect Connect, expressed that this app represents a significant step toward making interpretation services more accessible. He explained, "With on-demand access to professional interpreters, we're empowering organizations to effectively navigate language barriers in real time. It's fast, intuitive, and specially designed to support our clients' essential work."

TransPerfect President and Co-CEO Phil Shawe added, "TransPerfect customers can now easily connect with live interpreters whenever they need assistance, regardless of the language."

Conclusion

In conclusion, the TransPerfect Interpretation App marks a crucial advancement in delivering language services. Whether in a hospital, financial institution, legal setting, or retail environment, this app enhances communication effectiveness, breaking down barriers for companies serving a multilingual clientele. To explore more about this launch, visit TransPerfect's official site or contact them directly for further inquiries.

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About TransPerfect Connect

TransPerfect Connect stands out as a provider of versatile global call center services, business process outsourcing, and remote interpreting solutions. With capabilities scattered across more than 200 languages and industry-specific expertise, they enable businesses to overcome communication hurdles swiftly. It's a division of TransPerfect, which has its headquarters in New York and offers a full suite of services across over 140 cities and on six continents.

For additional information about their range of services, visit TransPerfect.