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Woofie's Excel in Franchise Owner Survey

Woofie's®, a leading provider of customized mobile pet care services, has made headlines recently with its remarkable performance in a franchise owner satisfaction survey conducted by Franchise Business Review, a notable market research firm specializing in the franchise industry. The survey's findings show that Woofie's has not only met but has significantly surpassed industry expectations across various metrics.

In this survey, Woofie's boasted an impressive Franchise Satisfaction Index (FSI) score of 76, a remarkable 12% higher than the industry average of 68. This score is a true reflection of the satisfaction among franchise owners regarding pivotal aspects of their business, including support provided by the brand, leadership quality, organizational culture, and communication effectiveness. Out of 329 participating franchise brands, Woofie's emerged among the top tier in the 2025 Franchise Business Review benchmark, receiving invaluable feedback from over 31,000 franchise owners.

The data reveals that Woofie's ranks especially high in categories related to community, culture, and leadership, areas where the company has made sustained investments. The brand’s unwavering commitment to transparency and building meaningful relationships has set the stage for a uniquely supportive franchise community. This environment encourages mutual support among owners, who regularly exchange advice and best practices to enhance their business operations. The highlights from the survey include scores that showcase Woofie's dedication:

• - Community Culture

- Supportive of Brand: Score 94 (22% above the benchmark of 77)
- Supportive of Fellow Franchise Owners: Score 94 (18% above the benchmark of 80)
- Programs/Events Participation: Score 93 (27% above the benchmark of 73)
- Overall Franchisee Community: Score 92 (24% above the benchmark of 74)
- Supportive of Management: Score 89 (31% above the benchmark of 68)

• - Leadership

- Team Culture Encouragement: Score 92 (28% above the benchmark of 72)
- Clear Vision: Score 89 (27% above the benchmark of 70)
- Leadership Driving Company Forward: Score 87 (30% above the benchmark of 67)
- Overall Leadership: Score 86 (30% above the benchmark of 66)
- Franchisee Involvement in Decisions: Score 76 (38% above the benchmark of 55)

Amy Addington, the co-founder and brand president of Woofie's, expressed her pride in the franchise’s achievements. "These results are not just numbers – they indicate our commitment to fostering a brand that prioritizes support, growth, and the success of our franchise owners. The feedback carries immense significance for our team, revealing our strengths and areas where we can continuously evolve to better serve our franchise community. We are committed to raising the bar in all we do, and we value the input we receive from our team."

Franchise owners participated in the survey, answering 30 benchmark questions that spanned topics such as leadership, culture, training, support, operations, and community involvement. The timing of this achievement is particularly noteworthy, as Woofie's gears up to celebrate its 21st anniversary in September.

Founded in 2004 and expanding into the franchise world since 2018, Woofie’s has set itself apart by being the sole franchise in the professional pet care sector that combines pet sitting, dog walking, and mobile pet spa services. This unique blend, along with a strong emphasis on customer service and customizable options, has fostered a solid service framework that keeps customers coming back. Currently, there are 60 active locations in multiple states, including Alabama, Arizona, California, and more, with each committed to delivering exceptional pet care services.

For those interested in exploring franchising opportunities with Woofie's or wanting to learn more about their services, additional information can be found on their website, ownawoofies.com. Information about Franchise Business Review can be accessed through their site, franchisebusinessreview.com.

In summary, Woofie's stellar survey results showcase its ongoing dedication to franchisee satisfaction and community engagement, proving it to be a leader in the mobile pet care industry.