7-Eleven Launches 7NOW Mobile Order for Freshly Made Meals
7-Eleven Japan, led by President Tomohiro Akutsu and headquartered in Chiyoda, Tokyo, is excited to announce the launch of its new service, 7NOW Mobile Order, starting April 1, 2026. This innovative service will allow customers to order freshly made meals directly from their smartphones and pick them up at their chosen store location. The 7NOW Mobile Order system is part of a broader initiative aimed at enhancing the customer shopping experience by making it easier to enjoy hot meals, including fried items and bakery products from the 7-Cafe line.
The 7NOW Mobile Order service is designed to address changing consumer lifestyles and preferences, particularly amid a noted decrease in home cooking, especially for fried foods. Many customers express a desire for convenience when purchasing fried fare, preferring to buy these items from stores rather than preparing them at home. At the same time, there have been reports from customers that 7-Eleven can sometimes struggle to provide a sufficient quantity of fried items for families.
The introduction of the 7NOW Mobile Order is a response to these needs, as it allows customers to receive the exact number of items they desire when they visit the store. By ordering items directly after they are freshly prepared, customers can pick up just what they need at their convenience. This method supports reducing food waste, while simultaneously addressing challenges faced by stores concerning inventory fluctuations.
In 2026, the service will expand to encompass approximately 18,000 locations, featuring the freshly baked items from the 7-Cafe Bakery. 7-Eleven aims to bring the concept of