Flagstone Teams Up with Alloy to Revolutionize UK Savings Onboarding Process

Flagstone and Alloy: A New Era for UK Savers



In a significant move for the financial landscape in the UK, Flagstone, the country's largest savings platform, has entered into a partnership with Alloy, a prominent provider of identity and fraud prevention solutions. This collaboration aims to streamline the onboarding process for savers, allowing them to access a broader array of financial products faster and more securely than ever before.

Traditionally, the onboarding procedures for savers often involved cumbersome and time-consuming processes that could take hours, if not longer. However, with the integration of Alloy's innovative solutions, Flagstone has revamped its application process, cutting down the onboarding time dramatically from several hours to mere seconds. This substantial improvement not only eases the process for new customers but also fortifies security against potential fraud, which is increasingly vital in today's digital landscape.

The Need for Faster Onboarding


The urgency for such enhancements stems from alarming statistics highlighting financial crime's impact in the UK, with about £1.1 trillion lost annually to fraudulent activities. Financial institutions are under pressure to balance the twin objectives of rapid customer acquisition and stringent security measures. This traditional dichotomy has often deterred potential customers, who find lengthy onboarding processes too burdensome. Moreover, the rise of AI and sophisticated fraud strategies adds another layer of complexity, making secure verification an ongoing challenge for businesses.

Flagstone's new automated onboarding process addresses these issues. By leveraging Alloy's advanced KYC (Know Your Customer) technology, Flagstone ensures that every client, whether an individual or a corporation, can navigate through a straightforward and intuitive application process while still adhering to essential security standards.

Enhanced User Experience


Francesco Fulcoli, Chief Compliance and Risk Officer at Flagstone, emphasized how this partnership represents a pivotal step in enhancing customer experience. "Alloy fully understands our ambition to take a data-led approach to analyzing our users' needs and translating that back into the compliant and superior customer experience we want to provide", Fulcoli stated. This shift to digital processes for Anti-Money Laundering (AML) and KYC has enabled Flagstone to drastically reduce the friction often associated with new applications.

A Win-Win Solution


With the partnership, savers are now presented with an unparalleled selection of savings products, allowing them to maximize interest returns in a low-risk environment. Flagstone's platform, which currently boasts over 220 savings accounts from 66 leading UK providers, is expected to see an unprecedented increase in usage. The platform has already handled around £16 billion in assets for individual, business, and charity customers, and the growing appeal of cash as a secure investment option positions Flagstone favorably for continued growth.

The Future of Fintech Collaboration


James Baston-Pitt, Alloy's Head of Growth for the UK, EMEA, and APAC, noted that the synergy between both organizations is rooted in a shared vision of balancing risk and efficient growth. By allowing businesses like Flagstone to verify identities swiftly, Alloy's solutions eliminate unnecessary delays that could hamper customer experiences.

Flagstone’s continuous innovation positions it well in a competitive market, and the strategic alignment with Alloy serves to enhance operational capabilities while maintaining robust compliance with regulatory obligations.

As Flagstone continues to expand its operations, leveraging tech partnerships is becoming critical in the fintech space. The collaboration with Alloy not only revitalizes user engagement but also ensures that financial institutions remain agile in a rapidly evolving sector. This development stands as a testament to the importance of combining technology with financial services to meet the changing needs of today's savers.

In conclusion, the partnership between Flagstone and Alloy marks a transformative step towards creating a seamless, secure experience for UK savers, setting a new benchmark for customer onboarding in the financial services industry.

Topics Financial Services & Investing)

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