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Smartpress Introduces Smartpress Intelligence

In a bold step into the realm of artificial intelligence, Smartpress.com has unveiled its latest innovation, Smartpress Intelligence, a proprietary tool designed to streamline print project configurations. This cutting-edge AI solution aims to maintain accessibility in printing, offering vital support even to those without extensive expertise.

The New Era of Personalized Print Configuration

Launched on May 13, 2025, Smartpress Intelligence is set to transform the way clients approach their printing needs. By integrating AI technologies, it helps users navigate through Smartpress's diverse digital printing services while offering personalized recommendations.

As Matt Chapman, Vice President at Smartpress, described it, "Smartpress Intelligence gives our customers the freedom to self-guide their product selections, configurations, and see immediate pricing quotes." This tool is particularly beneficial for individuals who favor a DIY approach, allowing them to effortlessly manage their printing projects.

Features of Smartpress Intelligence

1. Expert Print Recommendations

Smartpress Intelligence goes beyond basic functions by providing tailored print recommendations based on specific use cases. Whether needing a booklet for a business presentation or banners for an event, the AI can offer suggestions that align with the client’s requirements.

2. Project Customization Options

The AI understands various product configuration options, ensuring that users can customize projects with ease. Additionally, by incorporating a large language model alongside general printing knowledge, it delivers accurate and context-aware recommendations.

3. Real-Time Pricing Quotes

One of the standout features of Smartpress Intelligence is its capability to track price quotes in real-time. This enables clients to compare different options seamlessly, empowering them with essential pricing information at their fingertips.

4. Chat History Monitoring

For further enhancement of customer service, Smartpress Intelligence retains a record of chat interactions. This allows the customer service team to monitor inquiries and continuously improve their responses, thereby marrying digital efficiency with human insight.

Commitment to Human-Centered Service

Despite its advanced technological offerings, Smartpress emphasizes that this transition toward AI doesn't compromise its core values. According to Chapman, “This next big chapter in the Smartpress story shows we're innovating without ever losing the human touch that defines our company culture.” The introduction of AI means that team members can now dedicate more time to providing personalized service for complex orders while ensuring a balance between automation and quality customer support.

A Look at Smartpress

Smartpress stands as a prominent commercial printer serving business owners, nonprofits, and marketing professionals in North America. Their extensive product line spans from brochures to large banners, all rooted in principles of premium quality, superb customer service, and social responsibility.

The company has gained recognition for its commitment to sustainable practices, boasting certifications such as EcoVadis Platinum and ISO 14001. As a completely employee-owned business, Smartpress leads the pack with one of the industry’s largest fleets of HP Indigo HD presses while operating on a carbon-neutral basis.

For those interested in seeing what Smartpress Intelligence can do, more information is available on their official page. This revolutionary tool marks just one aspect of Smartpress’s ongoing commitment to innovate and enhance the printing experience for all.

For further inquiries or to explore how Smartpress Intelligence can simplify your print projects, visit Smartpress Intelligence.

For more about Smartpress and its services, check out their About Us page.