#USA #Cleveland #Hyland #AI Automation #Content Innovation Cloud

Hyland's Innovative Advancements in AI and Cloud Technology

Introduction
Hyland, a leader in content services and process automation, is pushing the boundaries of innovation with its latest offering: Content Innovation Cloud™. Aimed at empowering organizations through enhanced automation and artificial intelligence (AI), Hyland’s recent announcements showcase a suite of powerful tools designed to streamline operations, drive efficiency, and adapt to the evolving needs of modern enterprises.

Overview of Content Innovation Cloud™
Launched with the mission of optimizing content and agentic automation, Content Innovation Cloud™ provides seamless integrations and improved agent automation capabilities that allow organizations to work smarter and faster. The usability and integration of this cloud solution enable businesses to harness the power of AI effectively, tailoring their operations based on real-time data and insights.

Testimonials and Impact
Michael Campbell, Hyland's product director, remarked on the company's unwavering commitment to innovation, stating, "Our third-quarter product updates exemplify our leadership in enterprise intelligence management. We are continuously adapting to meet the dynamic needs of our clients, helping them maximize the potential of their content, irrespective of where they stand in their digital transformation journeys.”
Mitch Suter, innovation director at Naviant, emphasized the value Hyland delivers by simplifying complexity and facilitating further insights from content. "Hyland’s robust native cloud integrations capitalize on AI automation, enabling organizations to derive actionable insights and expedite significant outcomes. We take pride in our partnership with Hyland as they redefine how businesses manage and utilize information,” he stated.

New Enhancements and Integrations
1. Hyland for Salesforce:
- Available on the Salesforce AppExchange, this integration allows Salesforce users to easily access vital documents within their CRM processes. The seamless cloud integration simplifies file management, enabling users to efficiently import, search, retrieve, and manage documents.

2. Hyland for Guidewire ClaimCenter:
- This solution enhances claims processing, providing insurance companies with a predefined native cloud integration. This feature minimizes implementation costs and complexity, allowing users to access essential documents and data directly within ClaimCenter, expediting response times and overall efficiency.

3. Hyland for SAP SuccessFactors:
- This upgrade significantly enhances the employee experience by offering cloud-native content services to streamline Human Resources (HR) operations seamlessly within the familiar SuccessFactors interface.

4. Hyland for Workday:
- As an application developed for Workday, Hyland for Workday grants users contextual access to enterprise content from Workday's Human Capital Management (HCM) and Finance modules, improving the efficiency of business processes.

Latest Developments in Intelligent Content Management
Hyland is also making strides in content intelligence and automation. Notable upgrades comprise:

• - Hyland Knowledge Enrichment: This feature continually feeds enriched data into content lakes while identifying and masking personally identifiable information (PII) for AI use.
• - Hyland Automate: Enhanced GenAI capabilities simplify the design of intelligent workflows and forms, while the Intelligent Document Processing (IDP) introduces advanced reasoning functions, empowering users to extract contextual insights for informed decision-making.
• - Hyland Cloud Update Service: This service ensures that OnBase clients maintain secure and up-to-date environments through automated monthly updates, designed to enhance compliance and security.

Conclusion
Hyland's innovation in the AI and cloud domains represents a pivotal shift for organizations looking to leverage technology for operational excellence. By providing a suite of tools designed to optimize content management and automation, Hyland allows businesses of all sizes to adapt swiftly to market changes and customer needs. For more on the Content Innovation Cloud and specific sector solutions from Hyland, visit Hyland.com.

About Hyland
Hyland empowers organizations with unified solutions aimed at content intelligence and process automation. With a commitment to innovation, companies like Hyland are transforming how teams operate and engage with clients across various industries.