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Shiji and IPORT: A Game-Changing Partnership in Hospitality Technology

In an era where technology plays a crucial role in customer service, Shiji, a leading name in hospitality technology, has teamed up with IPORT to innovate how hotels and restaurants operate. This collaboration marks a significant advancement in the industry, delivering a fully integrated, all-encompassing tablet and payment solution tailored for the hospitality sector.

The new system, built on the iPadOS ecosystem, merges Shiji's existing solutions—Daylight PMS, Infrasys POS, Meridian Experiences, and Reviewpro Reputation—with IPORT's versatile hardware. This integration promises seamless communication and a unified experience for staff and guests alike, ultimately enhancing service delivery across various locations within a property.

Tailored Solutions for Modern Needs

One of the standout features of this partnership is its adaptability. The modular hardware from IPORT supports a spectrum of iOS devices, including iPads and iPhones. This flexibility allows hotels to customize their technological setup according to their specific service models—whether that means using handheld iPads for quick table-side service or docking systems for more elaborate banquet features. The ability to centralize charging at front desks also ensures that staff can remain mobile and responsive, regardless of where they are in the hotel or restaurant.

Shiji’s Senior Vice President Ryan King explains, "Hotels and restaurants require tools that are not just flexible but also secure and capable of evolving as the needs of the service models change. The combination of Shiji’s software with IPORT’s hardware creates a more efficient, mobile, and guest-centric approach to hospitality operations."

Simplified Payment Processes

The alliance doesn’t just focus on service delivery; it also redefines the payment process. Hoteliers can select from various payment gateways that best meet their operational needs, reducing complexity and minimizing errors. The familiarity and reliability of iOS devices ensure that staff can quickly adapt without extensive training, thus enhancing workflow efficiency.

Innovations for a Future-Ready Industry

The collaboration specifically addresses the challenges of utilizing outdated and limited hardware in hospitality settings. By replacing end-of-life systems with sleek iOS devices, hotels and restaurants are positioning themselves for a more scalable and future-ready infrastructure. This shift enables IT and operations teams to be more agile, adapting easily to changes in property layouts and service delivery models.

Chris Lawson, Head of Sales Partnerships at IPORT, remarks on the significance of this collaboration: "At IPORT, we pride ourselves on designing enterprise-grade solutions that leverage the full potential of iOS in hospitality. Our partnership with Shiji combines top-tier hardware and software, setting the stage for an agile, guest-focused future in hospitality management."

A Revolutionary Step for Hospitality

As Shiji and IPORT redefine the landscape of hotel and restaurant operations, users can expect an enhanced experience—both for staff and guests. By integrating innovative technology into daily operations, these companies are setting the standard for what modern hospitality can achieve.

In conclusion, the partnership between Shiji and IPORT not only promotes efficiency and flexibility but also empowers teams to deliver a higher level of service at any location. As this technology continues to develop, hospitality professionals can look forward to a future where technology seamlessly merges with customer engagement.