Patrick Higgins Takes the Helm as Chief Revenue Officer at Robots & Pencils

Cleveland, August 14, 2025 – In an important move aimed at enhancing its commercial strategy and client partnerships, Robots & Pencils, a cutting-edge digital innovation firm focused on AI and cloud-native solutions, has announced the appointment of Patrick Higgins as its new Chief Revenue Officer (CRO). With a robust track record of over 15 years driving digital transformation for Fortune 500 companies, Higgins is set to play a crucial role in the firm's next phase of growth.

Higgins' career has been marked by his expertise in digital product development, enterprise transformation, and the strategic application of AI technologies. Before joining Robots & Pencils, he honed his skills at IBM, where he spearheaded major programs for large-scale clients in both the government and healthcare sectors. Following his tenure at IBM, Higgins spent nearly a decade at WillowTree, assisting the firm in scaling its operations into a comprehensive digital agency while leading market expansion across various sectors including Media and Healthcare.

As CRO at Robots & Pencils, Higgins will oversee all commercial operations. His focus will be on strategically aligning sales, strategy, and client partnerships to optimize the benefits of AI and modern cloud architectures. “Patrick's unique ability to listen and build trust while connecting business objectives with technical outcomes truly distinguishes him,” said Leonard Pagon, CEO of Robots & Pencils. “His insight into AI goes beyond theory; he possesses the capability to actualize it within enterprises. His arrival is a pivotal moment in our growth journey, as we aim for expansion rooted in reliability and partnership, rather than mere metrics.”

Joining a forward-thinking executive team, Higgins will help further establish Robots & Pencils' commitment to redefining market dynamics away from traditional global systems integrators. The company is well-positioned to facilitate actionable and impactful transformations in their clients’ operations, boasting global centers of excellence and strategic collaborations with giants such as AWS, Salesforce, and Databricks.

“What attracted me to Robots & Pencils is the caliber of the team and the clarity of our mission,” said Higgins. “We’re not just discussing AI; we’re actively delivering it with thoughtful design and agile engineering capabilities. I’m honored to lead this exciting chapter for the company.”

Beyond his executive responsibilities, Higgins is an engaged member of the AI community, contributing to initiatives at the University of Virginia and guiding organizations to navigate their innovation pathways. He holds both a Bachelor’s degree and an MBA from the University of Virginia and resides in Charlottesville with his family.

About Robots & Pencils

Robots & Pencils is a global digital innovation firm that aids organizations in modernizing applications and fully realizing the benefits of AI and cloud-native technologies. Established in 2009, the firm boasts delivery centers across Canada, the U.S., Eastern Europe, and Latin America, complemented by deep partnerships with industry leaders like AWS, Salesforce, and Databricks. They have earned a reputation as a skilled, high-value alternative to traditional global system integrators, delivering innovative solutions across sectors such as Financial Services, Health Tech, Education, Consumer Goods, Energy, and Technology. To learn more about how Robots & Pencils can expedite your digital transformation, visit robotsandpencils.com.