Qu Achieves Top Rating in DoorDash's Preferred Integrations Program for POS Systems
In a notable achievement, Qu, a leader in unified commerce solutions for enterprise restaurants, has distinguished itself as the sole point-of-sale (POS) platform to receive an 'Excellent' rating in the recently launched DoorDash Preferred Integrations Program. This recognition was announced on May 30, 2025, and underscores Qu's commitment to excellence in order management and system integration.
The DoorDash Preferred Integrations Program evaluates technology partners based on performance metrics that include system reliability, error rates, and the depth of integration. Qu's performance was exemplary, boasting a remarkable 99.8% order success rate—more than three times higher than the industry average—and it operates without requiring middleware or manual workarounds. This level of efficiency translates into fewer operational headaches for restaurant operators and ultimately leads to increased profits through enhanced sales volume.
Unlike traditional POS systems or other unified commerce platforms, Qu’s innovative approach allows orders to be directly transferred from multiple third-party delivery marketplaces into the POS and Kitchen Display System (KDS). This seamless automation of the ordering process results in significantly lower failure rates, real-time updates, centralized management, and dynamic pricing across various delivery channels. Additionally, restaurants using Qu can easily adjust their menus and pricing across all order platforms through a unified menu management system, which offers full visibility into operational performance while avoiding the chaos of complex integrations.
Amir Hudda, CEO of Qu, expressed his satisfaction with this recognition, stating, "For too long, restaurant operators have had to sacrifice either speed or stability. We built Qu on the belief that they shouldn't have to choose. This recognition from DoorDash validates our mission to simplify the complex and bring harmony to restaurant operations. The results speak for themselves."
The impact of Qu's integration is already being felt by its restaurant partners. For instance, Hot Head Burritos, a national fast-casual chain, reported significant improvements after utilizing Qu's direct integrations with DoorDash. They observed an increase in their third-party delivery volume and managed to reduce their order failure rate to an impressive 0.15%, resulting in substantial savings from lost transactions. Peter Wiley, Director of Marketing and IT at Hot Head Burritos, commented, "Qu's DoorDash integration has helped us reduce failed orders to well below industry standards, eliminating operational headaches we once faced. Being the only partner ranked with an excellent performance level is a well-deserved recognition of their commitment to reliability and efficiency. Qu has been a game-changer for our team and a big win for our guests."
DoorDash's Preferred Integrations Program aims to streamline technology decisions for restaurant operators by presenting verified performance data among various POS and middleware options. Qu's superior results not only help enterprise brands to minimize order failures but also to enhance profit margins and streamline their delivery process from order to kitchen.
This 'Excellent' rating cements Qu's position as the preferred platform for enterprise restaurants looking for a modern, unified approach to digital ordering in an increasingly competitive industry. To explore the full list of partners recognized in the DoorDash Preferred Integration Program, you can visit their website at merchants.doordash.com/en-us/preferred-integrations.
About Qu: Qu is leading the transformation of restaurant point-of-sale systems into a fully integrated experience for both guests and operators in quick-service and fast-casual dining. Their industry-first, cloud-native Unified Commerce Platform combines the essential functions of ordering, operations, and guest engagement, offering real-time data critical for fostering customer loyalty and repeat business. Qu is headquartered in Arlington, Virginia, and is supported by prominent restaurant investors and entrepreneurs, including Cota Capital and Enlightened Hospitality Investments. To learn more about Qu, visit qubeyond.com or connect on LinkedIn.