ImageTrend Achieves SOC 2 Type 2 and HIPAA/HITECH Compliance Certification

On October 29, 2025, ImageTrend, LLC, a premier provider of integrated software solutions catering to emergency response and healthcare sectors, announced a landmark achievement in its compliance journey. The company has successfully completed its SOC 2 Type 2 examination along with HIPAA/HITECH compliance, affirming its unwavering commitment to data security and regulatory excellence.

This extensive examination, which took place over a full year from July 1, 2024, to June 30, 2025, was conducted by A-LIGN, an independent cybersecurity and compliance firm respected in the industry. The audit resulted in zero exceptions, emphasizing the robustness of ImageTrend's controls concerning security, availability, and confidentiality. This outcome serves as a testament to the company’s efforts to safeguard sensitive data effectively.

Patrick Sheahan, President and CEO of ImageTrend, reflected on this accomplishment, stating, "Security and trust are at the core of everything we build. Completing this audit with zero exceptions validates the attention to detail and care we put into protecting the data our customers rely on every day." His words capture the essence of the company's mission—a mission deeply rooted in trust and the prioritization of client security.

The SOC 2 Type 2 with HIPAA/HITECH certification encompasses an array of ImageTrend's solutions, including:

- ImageTrend Elite
- Health Information Hub (HIH)
- Patient Registry
- Billing Bridge

The HIPAA/HITECH compliance complements the traditional SOC 2 standards by addressing specific privacy and security requirements crucial for the protection of Protected Health Information (PHI). This dual certification distinctly emphasizes ImageTrend's resolve to offer healthcare and public safety organizations solutions that not only meet industry standards but also comply with regulatory requirements concerning data protection and integrity.

Through the alignment of its operational controls with both SOC 2 Type 2 standards and HIPAA/HITECH requirements, ImageTrend assures its clients that its platform adheres to the highest benchmarks for data security and privacy. This reinforces the company’s mission of providing secure, compliant, and interconnected solutions to various agencies involved in care delivery.

Clients interested in reviewing ImageTrend's latest SOC 2 Type 2 report and associated compliance documentation can access these through the company's Trust Center, although the reports are available under a current non-disclosure agreement (NDA).

About ImageTrend

Founded in 1998, ImageTrend transforms incident data into actionable intelligence that empowers frontline teams to navigate the complexities of surging demands and resource limitations. By leveraging advanced data analytics along with deep industry insights, the company supports over 3,100 customers across the Fire, Emergency Medical Services, and Hospital segments.

Its software solutions are designed not just for operational efficiency but also for shaping long-term strategies and significantly improving outcomes. ImageTrend’s commitment to transforming how providers engage with data ensures that first responders are equipped to meet today’s challenges while preparing effectively for the uncertainties of tomorrow.

In conclusion, the recent SOC 2 Type 2 and HIPAA/HITECH compliance achievements underscore ImageTrend's relentless pursuit of excellence in data security, making it a trusted partner in the healthcare and emergency response sectors.