#USA #Alpharetta #IT Services #Evernex

Evernex Unveils New North American HQ and Technology Center in Alpharetta

Evernex, a leading global player in third-party maintenance (TPM) and sustainable IT lifecycle services, has officially inaugurated its North American headquarters and technology center in Alpharetta, Georgia. This strategic move marks an essential step forward in the company’s growth within the United States, highlighting its commitment to enhancing operational capabilities and delivering superior service.

A Major Milestone in Growth Strategy

The newly opened facility is not just a physical expansion; it embodies Evernex's dedication to sustainability and operational excellence in the tech industry. With North America being a crucial component of Evernex's global strategy, the Alpharetta location has been selected for its robust technological ecosystem and access to a diverse talent pool. By consolidating operations here, Evernex aims to provide its enterprise clients with enhanced service delivery at an accelerated pace.

According to Stan H. Pilot, President and CEO of Evernex, “The U.S. is a critical pillar of our global strategy, and the Atlanta region provides the talent, infrastructure, and ecosystem needed to support our enterprise clients at scale.” The new center represents a significant increase in operational capacity, which is expected to improve service reliability and sustainability in IT management.

Expanding Infrastructure Capabilities

The Evernex Technology Center serves as the hub for North American logistics, engineering, testing, and IT asset disposition (ITAD). This facility consolidates capabilities from recent acquisitions, significantly enhancing the company's operational platform. Here are some key features of the new center:

• - Increased Capacity: The center boasts approximately 300% greater certified spare parts capacity, which will lead to faster service level agreements (SLAs) and improved service continuity for enterprise clients.
• - Refurbishment and Testing: The facility includes advanced refurbishment and testing capabilities, which are essential for supporting mission-critical IT environments.
• - Regional Supply Chain Hub: This location enables same-day shipping capabilities nationwide while supporting Latin American operations.

Furthermore, the center functions as a Center of Excellence, focusing on training, certification, and implementing operational best practices. This highlights Evernex's long-term commitment to cultivating a skilled workforce and maintaining high standards in service quality.

Sustainability Integration

Sustainability is at the core of Evernex's operations in Alpharetta. The new technology center has been designed to support a circular IT model by integrating ITAD, refurbishment, and recycling into daily operations. This approach aims to extend the usable life of enterprise hardware, reduce new manufacturing reliance, and minimize environmental impact.

Grant Patten, head of U.S. operations at Evernex, emphasizes that sustainability is not merely aspirational for the company: “By localizing refurbishment, testing, and logistics, we can reduce waste, shorten supply chains, and achieve tangible environmental benefits while ensuring operational performance.”

Commitment to the Alpharetta Community

Evernex's decision to establish its headquarters in Alpharetta reflects a long-term investment in the community. The strategically chosen location is pivotal for strengthening Evernex’s business operations and facilitating relationships within the local ecosystem. The new center is situated at 1005 Alderman Dr #212, Alpharetta, GA 30005, making it an accessible hub for client interactions and operations.

As a growing employer in the region, Evernex continues to build on its reputation as a reliable partner in IT lifecycle services. With operations spanning over 165 countries and the capability to manage more than 500,000 IT systems globally, the company is poised for further growth and innovation. Evernex supports its clients with nearly one million spare parts across multiple locations, ensuring swift response times and high SLA performance.

In conclusion, Evernex’s North American headquarters and technology center in Alpharetta is a testament to its dedication to operational excellence, sustainability, and community engagement. As the company continues to evolve, it remains committed to providing reliable, innovative solutions to its growing client base.