#Japan #Tokyo #IT Subsidy #CTI System #Broad Connect

Broad Connect Now Accessible with IT Subsidy 2025

Broad Mind Inc., based in Shibuya, Tokyo, is proud to announce that its outbound-focused CTI system, Broad Connect, is now officially recognized as a tool eligible for the IT Subsidy 2025 program. This initiative, aimed at enhancing productivity among small and medium-sized enterprises, allows these businesses to significantly reduce their implementation costs. With the subsidy, companies can now adopt Broad Connect licenses at a cost reduction of up to 50%, and under certain conditions, even as much as 66%.

The IT Subsidy 2025 is a national program designed to support the efficiency and productivity of small businesses by facilitating the introduction of IT tools necessary for digital transformation (DX) and operational efficiency. This recognition as an IT support business means that previously cost-prohibitive efforts for small enterprises can now become more manageable, giving them the opportunity to adopt Broad Connect's features seamlessly.

Why Small Businesses Should Consider Broad Connect

The ongoing challenges faced by small businesses, such as labor shortages and rising call costs, make this subsidy a remarkable opportunity to streamline telemarketing operations through digital transformation.

Target Audience:

• - Small and Medium-Sized Enterprises

Subsidy Rate:

• - Up to 50% (or up to 66% under specific conditions)

Application Deadline:

• - 7th deadline: December 2, 2025, 5:00 PM
• - 8th and final deadline: January 7, 2026, 5:00 PM

For detailed conditions regarding the regular application frame, prospective applicants can consult here.

Broad Connect's Benefits

Broad Connect addresses several critical issues faced in call center operations:

• - Low Dialing Efficiency: The low connection rate directly affects the number of appointments secured.
• - Complicated Management Processes: Data aggregation and analysis can obstruct strategic managerial work.
• - Inefficient System Operations: Existing tools may lack sufficient functionality, hindering workflow optimization.

Expected Outcomes

Recent results have shown:

• - An 8.1% improvement in connection rates due to strategic differentiation between IP telephony and smartphone calls, which has led to increased customer response rates.
• - A staggering 50% increase in dialing volume when compared to traditional methods of inputting phone numbers manually.

Broad Connect's hybrid calling feature enables businesses to achieve the previously unattainable dual benefit of increased connection rates and operational efficiency. Numerous companies have already implemented this system and recorded measurable results.

Key Features of Broad Connect

Broad Connect, designed specifically for outbound operations, leverages both IP telephony and mobile phone capabilities to enhance connection rates and operational efficacy simultaneously. The system boasts an automatic productivity calculation feature, allowing real-time visibility of DPH, CPH, and SPH metrics, leading to significant reductions in management workload.

Having over a decade of expertise in call center operations, Broad Connect incorporates tailor-made functionalities that address real-world challenges—streamlining telemarketing tasks effectively.

Free Trial and Inquiries

An opportunity for a 7-day free trial is currently available. Interested parties can select 'Free Trial' through the contact form provided here.

Contact Information for Implementation

Broad Mind Inc., ICT Solutions Department
Phone: 0120-499-049
Email: [email protected]

About IT Subsidy 2025

The IT Subsidy 2025 program was initiated by Japan's Ministry of Economy, Trade, and Industry to enhance productivity in small businesses through financial support for IT tool adoption, enabling operational efficiency and digital transformation. For more information, visit the official website.

About Broad Mind Inc.

Broad Mind Inc. operates under the mission to “Unleash the Power of Finance,” developing supportive financial services to assist individuals in achieving their life plans. Services include various financial consultations at no charge, alongside educational programs that foster financial well-being. We aim to challenge conventional financial industry norms and deliver services that align with a vision of financial equity.

• - Website: Broad Mind Inc.
• - Established: January 2002
• - Headquarters: Shibuya Sakura Stage, 1-1 Sakuragaokacho, Shibuya, Tokyo, 150-6233