Reelu Expands Its Talent Platform to Include Medical Interpreting Services

Reelu, a Tokyo-based company specializing in human resource platforms, has announced an exciting expansion of its services. Initially focusing on tourism and business support for foreign visitors, Reelu is now introducing medical interpreting services aimed at aiding the healthcare needs of international patients in Japan. Their robust platform allows for efficient matching of multi-lingual professionals to hospitals and institutions requiring translation assistance for foreign patients.

Background of the Expansion

Post-COVID, the number of foreign visitors to Japan has been on the rise, particularly in the sectors of high-level medical care, beauty services, and wellness tourism. Thanks to the government initiatives like the Medical Stay Visa program, more health institutions are now geared towards accommodating foreign patients. However, a survey conducted by the Ministry of Health, Labour and Welfare has revealed that many healthcare facilities still face challenges regarding language support and patient reception processes.

There is an increasing demand for services that assist in:

- Multilingual support during patient check-in and visits
- Accompanying patients from airports and hotels to medical facilities
- Providing escort services before and after medical treatments

For affluent patients seeking healthcare, beauty, and wellness treatments in Japan, the overall comfort and reassurance provided during their healthcare journey play a crucial role in their decision-making process. This highlights the need for qualified, multilingual professionals to assist throughout the patient experience.

Services Offered by Reelu

tService Categories | Descriptions
-|-
Medical Interpreting | Sequential interpreting during consultations, examinations, counseling, and procedure explanations while supporting communication between patients and medical staff.
Medical Tourism | Support services for foreign patients seeking health check-ups, beauty treatments, and regenerative medicine while facilitating their stay.
Mobility Assistance | Assistance with transportation, including transfers between airports, accommodations, and medical institutions, in addition to guiding and interpreting on-site.
Exhibition and Conference Interpreting | Interpreting services for international conferences, discussions, and business negotiations featuring medical equipment manufacturers and pharmaceutical companies.

Examples of Utilization Scenarios

- Interpreting and VIP escort services for medical and healthcare tourism from overseas.
- Providing interpreting services for wellness offerings at facilities such as hot spring retreats.
- Accompanying and interpreting during counseling, treatments, and advanced health check-ups at beauty and medical clinics.
- Supporting communication during international exhibitions held in Japan by foreign medical enterprises, including booth interpretation and negotiation assistance.

Pricing Structure (Estimated)

- Medical Interpreting: ¥6,000 - ¥12,000 per hour
- Mobility/Accompaniment Support: ¥3,000 - ¥6,000 per hour

(For detailed pricing, please inquire via the provided contact form.)

Contact Information

For inquiries, please use this link: Contact Form
(Please refrain from contacting for sales purposes.)

A Message from Reelu’s CEO, Taka Konno

The number of affluent individuals traveling to Japan for advanced healthcare, beauty treatments, and wellness retreats has been steadily increasing. However, challenges remain in providing seamless service from the airport to medical facilities, during check-ins, and escorting patients through treatments and discharge processes. Reelu aims to bridge this gap by offering the expertise of medical interpreters who provide comprehensive support before, during, and after treatment, enhancing the experience of international patients. Together with hospitals, clinics, and wellness facilities, we strive to create a safe and comfortable infrastructure that establishes Japan as a reliable destination for medical tourism.