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Innovent Solutions Releases FindTuner® v3.9

On June 16, 2025, Innovent Solutions announced the launch of FindTuner® v3.9, marking a significant advancement in e-commerce search management tools. With online shoppers demanding faster, more personalized experiences, e-commerce merchandisers face increasing pressure to enhance every aspect of the online search process. However, many teams struggle with inadequate insights into shopper behavior, which can directly impact revenue generation. Traditional analytics tools often fail to connect shopper intent with merchandising performance, making it challenging to identify successful strategies and areas in need of improvement.

To bridge this gap, FindTuner® v3.9 incorporates a specialized Insights feature that transforms shopper interaction data into actionable guidance. This new functionality enables merchandisers to better understand how users engage with search and navigation while measuring the impact of their merchandising strategies.

Actionable Insights that Drive Revenue and Efficiency

FindTuner Insights allows e-commerce professionals to gain insights from shopper behaviors with ease. By highlighting trends such as top search terms, low-converting queries, and revenue generated from specific strategies or products, the tool empowers merchandisers to streamline their optimization efforts.

Key Features of Insights

1. Search-focused Analytics: Designed specifically for e-commerce needs, FindTuner Insights offers real-time, self-service access to vital shopper data. Merchants can analyze how search terms, filters, and navigation paths correlate with consumer behavior without relying on larger analytics teams.

2. Opportunity Identification: Beyond merely presenting data, FindTuner Insights emphasizes actionable opportunities for enhancing the search experience. It surfaces significant insights about high-volume queries that yield low conversion rates and highlights promising but underutilized products. This focus on targeted insights allows teams to prioritize enhancements that yield substantial results.

3. Insight-Driven Action: The platform fosters a continuous improvement process by creating a robust feedback loop between merchandising strategies and shopper outcomes. Merchandisers can employ A/B testing alongside clickstream and funnel analyses to monitor their strategies' effectiveness, making it easier to refine tactics based on real performance metrics.

"Search is one of the most critical touchpoints in the online shopping journey, yet search managers and merchandisers often operate without clear visibility into how it's performing," stated Keith Mericle, President of Innovent Solutions. "FindTuner Insights puts actionable, search-specific data directly in the hands of merchandisers and closes the feedback loop between shopper behavior and merchandising strategy, empowering teams to make smarter decisions that drive measurable impact."

An Overview of FindTuner

FindTuner is a robust search merchandising solution that optimally screens shoppers' buying intentions for online retailers utilizing Apache Solr technology. By continually adapting to user preferences through AI and machine learning, FindTuner enhances the search experience, effectively addressing the needs and desires of online shoppers. It is compatible with various sites powered by Apache Solr and supports built-in integration with platforms like SAP Commerce Cloud and Drupal Commerce.

For retailers currently utilizing Solr, the deployment of FindTuner is seamless and swift. Innovent Solutions provides comprehensive consulting services focused on knowledge transfer and development support to facilitate a quick launch of the solution. Moreover, for those contemplating a migration to Solr, the company offers end-to-end consulting and integration services for a hassle-free transition.

To explore FindTuner® and its capabilities, visit findtuner.com.

About Innovent Solutions

Founded in 1996, Innovent Solutions specializes in search, business intelligence, and e-commerce technologies. The company dedicates itself to helping e-commerce merchants effectively deploy search solutions that enhance product visibility and deliver a comprehensive search experience tailored to customers' needs. Leveraging machine learning, Innovent Solutions enhances visibility and integrates data-driven information to improve search relevance and conversion rates. Headquartered in Irvine, CA, Innovent Solutions continues to expand its impact in the e-commerce sector. For more information, visit InnoventSolutions.com.