Crossfuze Achieves Elite Partner Status and Client Experience Specialization with ServiceNow

Crossfuze, a prominent global provider of ServiceNow solutions, has proudly announced its sustained recognition as an Elite Partner by ServiceNow. This prestigious designation places Crossfuze among a select group of just 80 partners worldwide, underscoring its unwavering commitment to delivering exceptional ServiceNow services and tailored solutions throughout the customer journey.

In addition to maintaining its Elite Partner status, Crossfuze has also achieved the highest accolades in the realm of customer workflows by earning the Customer Experience specialization from ServiceNow. This distinction is a testament to Crossfuze's position as a leader in transforming the customer experience through innovative workflow solutions on the ServiceNow platform, making it one of only six partners globally to receive such a specialization.

Steve Griffiths, CEO of Crossfuze, expressed pride in the company's accomplishments, stating, "We are honored to be recognized as one of the top ServiceNow partners globally. The dedication of our team to excellence and our focus on client success have been crucial in achieving these milestones. The Customer Experience specialization reflects our commitment to providing unmatched value to our clients."

Crossfuze's success is further evidenced by the validation of twelve of its practices in 2024, covering a wide array of ServiceNow solutions. This highlights the firm’s capability to guide its clients through every stage of their journey.

Erica Volini, Executive Vice President of Global Industries, Partners, and Go-To-Market at ServiceNow, commented, "Crossfuze consistently demonstrates exceptional commitment to our shared clients. Maintaining their Elite Partner status is further proof of the incredible value they provide and the future we are building together."

As an Elite Partner, Crossfuze continues to leverage its in-depth industry knowledge and technical expertise to support organizations in transforming their operations and achieving their digital transformation goals. With a proven track record of success and a relentless focus on innovation, Crossfuze is well-positioned to lead the way in the ever-evolving landscape of digital workflows.

Nick McGillivray, President and Chief Revenue Officer at Crossfuze, emphasized the company’s momentum, saying, "Our organization experienced a record-breaking fourth quarter, and this growth, along with our awards and investments in AI practice development, puts us in the best possible position to capitalize on the generational opportunities presented by Agentic AI and the ServiceNow platform. Digital transformation is accelerating, and the time to act is now!"

For further information about Crossfuze and its ServiceNow solutions, visit www.crossfuze.com.

About Crossfuze


Crossfuze is a global professional services partner with over 20 years of experience delivering superior and sustainable business outcomes for clients through its innovative workflow and technology solutions. Crossfuze offers a comprehensive range of consulting, implementation, and support services designed to help clients define their strategic directions on the platform, successfully implement solutions, and achieve continuous operational excellence. As an Elite Partner of ServiceNow, Crossfuze is dedicated to delivering outstanding ServiceNow experiences and driving digital transformation for organizations around the world.

Topics Business Technology)

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