Pomeroy Unveils Innovative Experience Center in NYC to Transform Client Engagement

Pomeroy Technologies, a recognized leader in technology solutions, is excited to announce the opening of its new Client Experience Center (CEC) on January 12, 2026, in Manhattan, New York. This facility aims to revolutionize how clients engage with technology and innovation, particularly within the retail sector.

The CEC is strategically launched to coincide with the National Retail Federation's Big Show, a prominent event known for showcasing the latest advancements in retail technology. Attendees of this key industry event often seek inspiration and innovative solutions to elevate their customer experiences. The CEC will empower these industry leaders to transition from concepts to actionable strategies, leveraging Pomeroy's extensive resources and expertise developed over 50 years of service.

At the heart of the Client Experience Center lies a dynamic portfolio of workplace and retail innovations. This facility is designed to foster an interactive environment wherein creativity and experimentation prosper. According to Tom Signorello, CEO of Pomeroy, the CEC stands as a testament to the company's commitment to client success through immersive engagement and future-ready technological solutions.

"Our Client Experience Center provides a tangible space for exploring future-focused solutions, where businesses can co-create impactful strategies alongside our experts," Signorello stated.

The center will feature a variety of cutting-edge products and services designed to address modern retail challenges. Visitors can expect to engage with technologies such as advanced point-of-sale systems, intelligent checkout solutions, and premium digital signage that enhances the customer journey. Each demonstration will highlight how these innovations can boost operational efficiency while simultaneously enhancing customer satisfaction.

Dan Huberty, Chief Digital and Innovation Officer at Pomeroy, describes the CEC as an exploratory hub aimed at fostering collaborations between clients and Pomeroy’s solution architects. Businesses will have the opportunity to witness the latest technological advances in action, allowing them to ideate and create tailored solutions that align with their unique goals and data.

“The CEC is not just a showcase; it's a collaborative workshop where we can demonstrate our commitment to advancing the future of retail and enterprise innovation,” Huberty emphasized.

With the launch of the Client Experience Center, Pomeroy demonstrates its ongoing dedication to anticipating industry trends and driving technological progress, ensuring clients remain ahead of the game in ever-evolving market landscapes.

Based in the United States, Pomeroy Technologies boasts a global presence that includes not only the NYC center but also Solutions Centers across Hebron, KY, Greenville, SC, and Woodbridge, Ontario. With over 3,000 employees, Pomeroy serves more than 60,000 client locations across North America and Europe, delivering advisory, consulting, and professional services.

For more information, visit Pomeroy's website. As the retail sector undergoes a semiconductor-driven evolution, Pomeroy’s new Client Experience Center signals a bold step into a future powered by innovative retail solutions.