MY MEDICA Enhances Payment Flexibility for Better Healthcare Access
MY MEDICA, a pioneer in Japan's telemedicine services, has announced the addition of a post-payment option for its online medical consultation app starting August 28, 2026. This new feature aims to remove payment barriers for users, particularly the 21.5% of the population who do not own a credit card, according to a recent survey by Cross Marketing.
New Payment Option: After-Payment Service
The newly introduced after-payment service, known as
Atokara, will allow users to make payments through convenience store payments, bank transfers, or account debits without needing a credit card. This user-friendly method is integral to MY MEDICA’s initiative to improve healthcare access for all, especially those who may feel uncomfortable using conventional payment cards.
Insight into Payment Landscape
The need for such an option is underscored by recent reports. A study conducted by the Ministry of Economy, Trade, and Industry highlighted that although debit card usage is increasing, its transaction ratio remains low at just 3.4%. MY MEDICA’s previous reliance on only credit and debit cards inadvertently created hurdles for many potential users seeking medical advice remotely.
The new post-payment feature represents a strategic move by MY MEDICA to address these challenges and broaden its user base. The partnership with GMO Payment Services and Mitsui Sumitomo Card will also enable users to take advantage of installment payment options using the V Points system, making healthcare consultations more accessible than ever.
MY MEDICA: A Comprehensive Telehealth Solution
Launched in February 2025, the MY MEDICA app facilitates a seamless experience for patients, allowing them to book appointments, consult with healthcare professionals, receive medication guidance, and manage payments—all from the comfort of their homes. This commitment to providing top-tier medical experiences ties into MY MEDICA's mission to prevent severe health issues, aiming to foster a vibrant society filled with healthy individuals.
As of July 2026, over 100 companies have already adopted the MY MEDICA app, testament to its growing popularity and effectiveness in offering high-quality telemedical services.
Looking Ahead
MY MEDICA continues to strive for innovation in healthcare technology, keeping user convenience at the forefront. As the company rolls out this new payment option, it plans to further enhance its services, ensuring that the future of healthcare remains accessible, effective, and user-centric.
For more information about MY MEDICA and to stay updated on ongoing developments, you can visit their official site at
MY MEDICA.
Contact Information
For corporate inquiries, please reach out through the contact form available on their website.
With its commitment to enriching healthcare experiences, MY MEDICA is embracing technological advancements to ensure no one is left behind in accessing vital medical services.