Sweden House Achieves Unprecedented 12-Year Streak at Oricon Customer Satisfaction Survey

Sweden House's Remarkable Achievement

In an impressive feat, Sweden House has been recognized as the top house manufacturer in Japan for 12 consecutive years as per the Oricon Customer Satisfaction Survey. This milestone is particularly significant as it marks the longest streak of first-place awards in the history of the survey, which began in 2015.

The announcement, made public on February 2, 2026, underscores the company's commitment to customer satisfaction and its dedication to providing high-quality housing. As the company celebrates this prestigious recognition, it expresses sincere gratitude to its loyal customers. The president of Sweden House, Hidetoshi Murai, emphasized the company’s continuous effort to improve their offerings, which include advanced features such as triple-glazed wooden windows inspired by Nordic living principles.

The Oricon Customer Satisfaction Rankings are gathered by Oricon ME, focusing on actual customers who have experienced the services. The survey aims to provide unbiased, reliable information about excellent services and enterprises in Japan, making it a go-to resource for informed consumer decisions. In total, 17,114 responses were gathered from participants ranging in age from 25 to 84 who have bought custom houses in the last decade.

The ongoing support from homeowners has greatly contributed to this continuous success. Sweden House prides itself on not only meeting but exceeding customer expectations through innovative designs and high standards of performance. Their dedication is evident in their unique 50-year free regular inspection system (Huse Doctor 50), initiated in 2000, which ensures that customers receive support even after their houses are built.

Moreover, Sweden House's inception was rooted in a vision to create living spaces that harmonize with nature. This philosophy was captured when the company developed the Sweden Hills residential community in 1984. They utilize locally sourced timber and the high-performance three-layer glass windows manufactured in their factory in Sweden, showcasing their commitment to both quality and sustainability.

As Sweden House looks to the future, they aim to continue offering homes that embody the durability and aesthetic beauty found in traditional Nordic architecture. Through their focus on innovation and customer satisfaction, the company is not only setting industry standards but also contributing positively to the housing market landscape.

This 12-year record achievement is a clear testament to the fact that Sweden House is more than just a housing company; it is a leader in crafting homes where families can thrive for generations. As they continue to push the boundaries within the industry, customers can trust that each home built will reflect their commitment to excellence and sustainability.

For more information about Sweden House or to view details about the award, visit the official website.