#USA #New York #Enterprise AI #PolyAI #Ryan Longfield

PolyAI Welcomes Ryan Longfield as President to Enhance Go-To-Market Strategy

PolyAI, a leader in enterprise-level agentic AI technology, has announced the appointment of Ryan Longfield as its new President. This significant leadership change comes at a crucial moment for the company, as it prepares to expand its market presence amid growing enterprise adoption of artificial intelligence solutions. Longfield's primary responsibility will be to oversee the company's go-to-market strategies, ensuring that PolyAI continues to thrive in a competitive landscape.

Longfield joins PolyAI after the company successfully completed its Series D funding round, bringing its total capital raised to over $200 million. The year preceding his appointment has been marked by remarkable progress for PolyAI, as it has managed to secure operations within diverse sectors, including critical applications in medical transport, natural disaster management, and high-value retail transactions. In fact, many of PolyAI's top-performing AI agents are already achieving efficiencies equivalent to that of more than 1,000 full-time employees.

In his new role, Longfield will be responsible for several key areas, including sales, marketing, revenue operations, customer success, partnerships, and ongoing strategic alliances. His extensive experience and accomplishments make him well-suited for this position; prior to joining PolyAI, Longfield served as the Global Head of Commercial Operations at Shopify. There, he was instrumental in achieving sustainable double-digit revenue growth and scaling a platform that has become one of the most important players in the commerce space.

Before Shopify, Longfield held the role of Chief Revenue Officer at Gong, where he saw the company increase its revenue from $5 million to hundreds of millions, effectively establishing Revenue Intelligence as a recognized enterprise category. Longfield also has a history with LinkedIn, where he played a pivotal role in the company's expansion leading up to its IPO and subsequent acquisition by Microsoft.

Reflecting on his new position, Longfield shared, "PolyAI is one of the rare AI companies already delivering real, measurable outcomes at enterprise scale. The technology is proven, customers are seeing material ROI, and the team has built something truly differentiated. I'm excited to help scale a business that enterprises already trust with their most critical conversations."

PolyAI's current client roster includes over 100 enterprise customers across more than 25 countries, enabling interactions in over 50 languages. These customers span crucial industries such as healthcare, financial services, hospitality, and utilities, demonstrating the versatility and necessity of PolyAI's innovative solutions.

Nikola Mrkšić, CEO and co-founder of PolyAI, stated, "Enterprises are no longer asking whether agentic AI is necessary; they're deciding who they trust to run it. Ryan has consistently built world-class go-to-market engines at companies whose products change the game for their customers, and we're thrilled to welcome him to the leadership team as we scale our impact globally."

PolyAI is focused on revolutionizing customer experience by implementing AI agents that allow enterprises to present themselves in the best possible light during every interaction. With trusted partnerships with industry leaders such as Marriott, Caesars Entertainment, PGE, and UniCredit, PolyAI demonstrates the reliability and capability of its agents, many of which are already performing the work of a thousand full-time staff members.

To learn more about PolyAI and its groundbreaking solutions, visit poly.ai.