#United States #Denver #Spinnaker Support #Pete Castello #Belle Smith

Spinnaker Support Expands Executive Team

In a strategic move to fuel its next phase of global expansion, Spinnaker Support has announced the appointment of Pete Castello as Chief Revenue Officer (CRO) and Belle Smith as Vice President of Global Marketing. With a rich experience in the enterprise technology space, both executives are set to drive the company’s growth amidst increasing demand from customers of Oracle, SAP, and VMware.

A Focus on Customer Needs

Matt Stava, the CEO of Spinnaker Support, emphasized a strong customer-centric approach as the company seeks to offer more control, reduce vendor lock-in, and provide clearer pathways to AI-enhanced ERP and open-source solutions. He expressed confidence in the new additions to the executive team, stating, "Pete and Belle are adept at leading teams that are in close alignment with customer needs. Their expertise will ensure we continue to grow and serve our clients effectively."

Pete Castello: Navigator of Growth

With decades of experience in building and scaling commercial teams within enterprise technology companies, Pete Castello takes the helm as CRO. His previous roles include CRO at Datavail and Chief Commercial Officer at Navisite, where he successfully led initiatives that resulted in significant revenue growth. Castello holds a B.S. in actuarial science from Penn State University and an MBA from Lehigh University. He shared insights on customer challenges, "Many feel trapped in their current situations. Spinnaker offers them a way to make informed decisions on their terms, ensuring their operations are secure. I am eager to collaborate with our leadership team to capitalize on this momentum and scale our business according to customer demands."

Belle Smith: Marketing Strategist

As she steps into the role of Vice President of Global Marketing, Belle Smith brings extensive experience in demand generation and integrated marketing strategies within the enterprise technology sector. Smith has held senior leadership positions at Datavail and Duck Creek Technologies and holds a B.A. in marketing from Marquette University. She aims to clarify options for customers, asserting, "Organizations are realizing they have more leverage than they think. They can redefine timelines and negotiate costs. My goal is to enable companies to explore alternative paths and empower them to act confidently."

Growth Momentum

Spinnaker boasts a 98.1% customer satisfaction rating, supported by a robust engineering team with an average of over 20 years of experience. The company has been on a significant roll over the past year:

• - Revenue Growth: The company has achieved double-digit revenue growth as enterprises favor independent support for enhanced control.
• - South Africa Expansion: March 2026 saw Spinnaker launch its office in South Africa in partnership with African Rainbow Capital, further broadening its reach across EMEA.
• - VMware Division Expansion: Responding to Broadcom's subscription pricing changes, Spinnaker’s VMware division has integrated multiple enterprise clients and provided indefinite support for those running vSphere 7 beyond Broadcom’s end-of-support date.
• - AI-Enabled Support Services: The company has introduced Spinnaker Intelligence, an AI/ML tool designed to expedite issue resolution and enhance the support process without requiring clients to pivot to new vendor solutions.

About Spinnaker Support

Spinnaker Support provides independent third-party software support for Oracle, SAP, and VMware, alongside managed services and cloud solutions. The company is trusted by numerous enterprises across highly regulated industries, helping them minimize costs, maximize software value, and modernize their operations at their own pace. Spinnaker's innovative The Ultimate Support Guarantee represents a pioneering agreement for customers transitioning away from traditional vendor support, signaling the company’s commitment to deliver unparalleled service in the software support space. For more information, visit www.spinnakersupport.com.