#Japan #Tokyo #DX Solutions #BIPROGY #BeWith

Consolidating Operations for Greater Efficiency

In an exciting development in the world of business process outsourcing, BIPROGY Inc., a leading system integrator in Japan, has successfully reduced its operational workload by around 30% through the integration of multiple services. This impressive feat was made possible by partnering with BeWith Inc., a company known for its expertise in customer center management.

BIPROGY, with a rich history that dates back over 60 years, initially made headlines for developing Japan's first commercial computer. This pioneering spirit has allowed it to evolve as a key player in providing solutions to various customer challenges, supporting industry and society with robust systems. BIPROGY has focused on leveraging advanced technologies such as cloud computing and artificial intelligence to enhance client relationships and address social issues effectively.

The collaboration with BeWith aimed to consolidate BIPROGY's operational services, thereby transforming them into a more seamless and efficient BPO (Business Process Outsourcing) model. This strategic move not only allowed them to reduce their operational workload significantly but also enhanced the overall quality of service provided to their clients.

By streamlining these operations, BIPROGY created an environment where service supervisors could refocus their efforts on core tasks. This shift resulted in better resource allocation, enabling the company to dedicate more time and effort towards service development and improvement initiatives. BIPROGY's decision to partner with BeWith was driven by the latter's proven success in the industry and innovative technological solutions.

During an insightful interview, BIPROGY shares the reasoning behind their choice to engage with BeWith, discussing the tangible results of consolidating their operations and looking ahead towards their future aspirations. The full interview can be accessed here.

A Look at BIPROGY

• - Company Name: BIPROGY Inc.
• - Location: 1-1-1 Toyosu, Koto-ku, Tokyo
• - Established: March 29, 1958
• - Representative: Noboru Saito

BIPROGY has firmly established itself as a reliable partner in the pursuit of digital transformation, continuously adapting to new technologies that cater to the evolving needs of its clients.

About BeWith

BeWith Inc. is based in Shinjuku, Tokyo, and specializes in cloud-based PBX systems, notably their flagship product, Omnia LINK. The company provides a wide range of digital services, including remote contact center services and BPO solutions leveraging AI-driven tools like AI-OCR and RPA. BeWith’s comprehensive approach and innovative solutions position it as a key player in the contact center and BPO sector.

• - Company Name: BeWith Inc.
• - Location: 32F Shinjuku Park Tower, 3-7-1 Nishi-shinjuku, Shinjuku-ku, Tokyo
• - Established: May 12, 2000
• - Representative: Kenji Iijima

For more details about their services and solutions, visit BeWith.

In this ever-changing digital landscape, the collaboration between BIPROGY and BeWith exemplifies how companies can achieve remarkable efficiencies and improvements in service delivery through innovative partnerships and technologies.