#Japan #Tokyo #Showcase #ProTech ID Checker #Daido Lease

Innovative Solutions by Showcase

Showcase Inc., located in Minato-ku, Tokyo, is enhancing the contract processes for Daido Lease Co., Ltd. with their innovative digital tools. The integration of the 'Omotenashi Suite' and 'ProTech ID Checker' aims to streamline the contract procedures of Daido Lease's finance product, 'Home until Loan', making them more user-friendly and compliant with legal regulations relating to identity verification.

Background of the Collaboration

As a leader in the Digital Transformation (DX) cloud service space, Showcase has partnered with Daido Lease, based in Kumamoto City, not only to facilitate contract signing but to reshape the entire customer interaction experience. This project stems from Daido Lease’s objective to adopt a fully online application and screening process, ultimately enhancing customer convenience while adhering to regulations like the Act on Prevention of Transfer of Criminal Proceeds.

Their existing system, 'kintone', needed to integrate seamlessly with new technologies to support this transition. After careful evaluation, Daido Lease opted for Showcase's 'Omotenashi Suite DX' and 'ProTech ID Checker' based on their ease of use and cost-effectiveness.

Major Improvements in Contract Processes

The introduction of these digital tools has remarkably increased the efficiency of the contract procedures at Daido Lease. By transitioning to a digital identity verification system, the company has reduced the contract completion time from a maximum of two weeks to as little as three business days. This not only speeds up the process but also allows clients to engage with the services anytime and from anywhere, as applications and identity verifications can now be completed via smartphones 24/7.

Ensuring Customer Convenience

By streamlining the contract procedures, Daido Lease is committed to enhancing customer satisfaction. The new system enables substantial workflow improvements, as approvals and verifications can now occur regardless of the time or place. The accessibility and efficiency of the service are set to elevate the client's experience significantly, fulfilling their goal of making contracts easier and quicker.

The Road Ahead

Moving forward, both Showcase and Daido Lease are devoted to using 'Omotenashi Suite DX' and 'ProTech ID Checker' to further propel digital transformation. With plans to create customizable forms tailored to various business needs, Showcase aims to make DX achievable for companies of all sizes. Their motto, anchored in resolving issues and enhancing operational workflows, underscores their commitment to social improvement and the eradication of operational drawbacks.

For more insights on the development process and outcomes, please refer to the interview linked at their official site.

About Daido Lease Co., Ltd.

Daido Lease is committed to supporting local businesses and individual entrepreneurs through leasing, finance, and real estate transactions, playing a pivotal role in regional economic development. They specialize in equipment procurement and fund sourcing, promoting growth and sustainability in various sectors.

About Showcase Inc.

Showcase is dedicated to enhancing customer experiences through 'Omotenashi Technology', which focuses on caring for consumer needs and overcoming operational challenges. This philosophy drives their mission to generate satisfaction and emotional connection with customers across various sectors, as they continue to create solutions that anticipate and meet market demands.