#Denmark #Copenhagen #Remote Access #Brückner Servtec #Secomea

Brückner and Secomea Join Forces to Improve Remote Services

In an ever-evolving digital landscape, Brückner Servtec, a leader in technical solutions for the plastic and packaging sector, is taking significant strides in enhancing its remote service capabilities by collaborating with Secomea. This partnership aims to strengthen cybersecurity measures and improve operational efficiency, ensuring superior services for clients worldwide.

The Need for Enhanced Remote Service Solutions

With the increasing demand for efficient diagnostics and remote support, Brückner Servtec recognized the importance of integrating a solution that not only aligns seamlessly with its existing systems but also ensures top-notch security. The choice to partner with Secomea stemmed from its reputation for secure remote access solutions that cater specifically to the needs of industrial enterprises.

Sebastian Lange, the CEO of Brückner Servtec, expressed the company’s dedication to enhancing service capabilities by stating, "At Brückner, we are devoted to continuously improving our service capabilities and providing the most secure and efficient solutions to our customers." He emphasized that Secomea's unique deep integration capabilities and robust security infrastructure were pivotal in their decision-making process.

Key Features of the Collaboration

One of the standout features of this partnership is Secomea's ability to integrate with Azure B2C, which allows for direct tunneling from Brückner's ticketing system. This integration ensures that remote support is not only timely but also secure and scalable, accommodating Brückner's unique operational needs.

Maria-Sofie Heitauer, the Project Manager for Digitalization at Brückner, highlighted this further, emphasizing the proactive measures being taken to improve remote support for their Digital platform, Brückner ONE. "With Secomea's solution, we are reinforcing cybersecurity in an increasingly digital industrial landscape," Heitauer remarked.

The Implementation Journey

The implementation process has begun, involving close collaboration between Brückner's internal teams and the solution architects at Secomea. This collaborative effort aims to address all technical requirements and ensure a smooth integration that caters to the company’s specific operational context. Despite the complex data transfer demands, Brückner Servtec's tailored deployment process stands to optimize their remote service processes significantly.

Looking Ahead

This partnership not only accentuates Brückner's commitment to leveraging technology for operational improvement but also aligns with their mission to deliver greater value to customers. As the industrial world becomes more interconnected, the focus on cybersecurity will remain paramount, ensuring that remote operations not only run smoothly but securely.

In summary, Brückner Servtec's collaboration with Secomea represents a strategic decision aimed at future-proofing their operations while contributing positively to client satisfaction and service reliability in the packaging domain.