Randy Hayashi Elevated to COO at Electronic Merchant Systems, Driving Growth and Innovation

Randy Hayashi Elevated to COO at EMS

Electronic Merchant Systems (EMS), a leading provider of innovative payment solutions, has officially appointed Randy Hayashi as its Chief Operating Officer. Hayashi's transition from Vice President of Strategy to COO is seen as a strategic move intended to heighten the company's focus on growth, efficiency, and scalability in an increasingly competitive landscape.

Hayashi's robust background spans over two decades in operations and strategic leadership. He is a graduate of California State University, Long Beach, where he earned his degree in Economics. Before his tenure at EMS, he played a pivotal role at Stax, a company specializing in payment solutions, serving as the Vice President of Operations. In this capacity, he made significant contributions to the optimization of operational processes and fostered collaboration across various teams within the organization. His journey at Stax began following its acquisition of Payment Depot, where he was the COO and led the company from a startup phase to a noteworthy entity servicing over 10,000 merchants and processing annual transactions exceeding $3 billion.

In his new role at EMS, Hayashi's immediate focus will be on refining the company's operational practices and ensuring that EMS not only meets current industry standards but sets new benchmarks. The appointment emphasizes EMS's commitment to leveraging advanced technologies, including artificial intelligence, to enhance operational efficacy.

Afshin Yazdian, CEO and Executive Chairman of EMS, lauded Hayashi's contributions since joining the company, stating, “Randy has proven himself to be an invaluable partner in reshaping and refining our operational practices. His leadership has already made a meaningful impact since he came on board last year.”

Hayashi expressed his gratitude for the opportunity, noting, “I’m honored to step into the role of COO at EMS. The journey so far has been rewarding, and I am incredibly proud of what we’ve already achieved together.” His statement reflects a commitment to fostering an environment of growth, trust, and innovation.

In his role as COO, Hayashi will oversee the day-to-day operations of EMS, ensuring compliance with regulatory standards, advancing the technological product suite, and executing strategic initiatives. He aims to cultivate an environment where both employees and customers can thrive, which aligns with EMS’s overarching mission of empowering businesses through innovative payment solutions.

EMS, which caters to a diverse clientele of over 30,000 retail, internet, and omnichannel customers across the nation, offers a comprehensive suite of payment solutions. This includes not only credit card processing but also risk management, gateways, virtual terminals, and various sales software tools. Each service is designed to facilitate business operations and enhance the customer experience.

With subsidiaries like Peel Payments, MaxxPay, and PaymentCloud under its wing, EMS strategically harnesses these partnerships to encourage client success. The promotion of Hayashi is a testament to EMS's dedication to integrating expert leadership with cutting-edge technological advancements to foster growth and innovation within their services.

For more insights on EMS and its array of services, visit emscorporate.com.