EVA Air Achieves 5-Star Certification for an Impressive Tenth Year Straight
EVA Air is celebrating a significant achievement as it has been awarded the SKYTRAX 5-Star Airline certification for the tenth consecutive year, as announced at the 2025 World Airline Awards held at the Paris Air Show on June 17, 2025. This ongoing recognition highlights the airline's dedication to providing exceptional service and maintaining high standards that resonate with travelers globally.
Clay Sun, President of EVA Air, accepted the awards on behalf of the airline and expressed gratitude to passengers and industry experts for acknowledging the relentless efforts of the EVA team. The airline has been consistently recognized since 2016, a testament to its commitment to delivering the best possible service. President Sun credited every employee for their efforts, confirming, "This honor belongs to every colleague, and I am deeply proud."
Accompanying the 5-Star certification, EVA Air received several notable accolades, including the titles of "Best Economy Class Catering" and "World's Cleanest Airline." These awards emphasize the airline's focus on enhancing passenger comfort and satisfaction through diverse and delightful in-flight services.
EVA Air has taken significant strides in improving its onboard experiences, recently introducing fourth-generation Premium Economy Class seats on its Boeing 787-9 aircraft. These newly designed seats provide an impressive 42-inch front-to-rear spacing, featuring recline mechanisms that allow for optimal comfort, adjustable footrests, armrests, and high-resolution monitors for added entertainment. Passengers can expect a luxurious experience that ensures their journey is as comfortable as possible.
In addition to focusing on seat comfort, EVA Air continues to innovate its culinary offerings. The airline routinely brings in diverse menus that cater to the tastes of its international passengers. The in-flight dining experience is enhanced through unique dish presentations and creative culinary combinations, which help solidify EVA's reputation in this area.
Attention to cleanliness remains a top priority. EVA Air's dedication to providing a spotless cabin experience has led to it receiving multiple recognitions as the "World's Cleanest Airline."
Furthermore, EVA Air is a pioneer in providing 24/7 customer service, guaranteeing assistance in both Chinese and English to ensure seamless communication for its passengers. Starting in July, the airline will enhance its onboard services by offering 30 minutes of free Wi-Fi, extending this privilege to all Infinity MileageLands members aboard specific aircraft types after the promotional period.
The SKYTRAX ratings stem from an extensive passenger survey process, where over 22 million travelers assess their experiences across nearly 325 airlines. This data underlines the importance of maintaining exemplary service to secure a spot among the top-ranked airlines in the world.
EVA Air also ranked impressively across various categories in the latest SKYTRAX results: 1st for Best Economy Class Catering and as the World's Cleanest Airline. In addition, it snagged the 3rd spot for Best Premium Economy Class Onboard Catering and 4th for Best Airline Staff in Asia, among other accolades. While EVA Air continues to set the bar for excellence in air travel, it shows no signs of slowing down, preparing to launch further improvements to enhance the flying experience.
Travelers wanting to learn more about EVA Air's services and achievements can visit its website for updates, flight bookings, and more detailed information regarding its industry-leading status. EVA Air remains the flag carrier of Taiwan, connecting the island to numerous global destinations while ensuring every flight is an exemplary experience for its passengers.
Clay Sun, President of EVA Air, accepted the awards on behalf of the airline and expressed gratitude to passengers and industry experts for acknowledging the relentless efforts of the EVA team. The airline has been consistently recognized since 2016, a testament to its commitment to delivering the best possible service. President Sun credited every employee for their efforts, confirming, "This honor belongs to every colleague, and I am deeply proud."
Accompanying the 5-Star certification, EVA Air received several notable accolades, including the titles of "Best Economy Class Catering" and "World's Cleanest Airline." These awards emphasize the airline's focus on enhancing passenger comfort and satisfaction through diverse and delightful in-flight services.
EVA Air has taken significant strides in improving its onboard experiences, recently introducing fourth-generation Premium Economy Class seats on its Boeing 787-9 aircraft. These newly designed seats provide an impressive 42-inch front-to-rear spacing, featuring recline mechanisms that allow for optimal comfort, adjustable footrests, armrests, and high-resolution monitors for added entertainment. Passengers can expect a luxurious experience that ensures their journey is as comfortable as possible.
In addition to focusing on seat comfort, EVA Air continues to innovate its culinary offerings. The airline routinely brings in diverse menus that cater to the tastes of its international passengers. The in-flight dining experience is enhanced through unique dish presentations and creative culinary combinations, which help solidify EVA's reputation in this area.
Attention to cleanliness remains a top priority. EVA Air's dedication to providing a spotless cabin experience has led to it receiving multiple recognitions as the "World's Cleanest Airline."
Furthermore, EVA Air is a pioneer in providing 24/7 customer service, guaranteeing assistance in both Chinese and English to ensure seamless communication for its passengers. Starting in July, the airline will enhance its onboard services by offering 30 minutes of free Wi-Fi, extending this privilege to all Infinity MileageLands members aboard specific aircraft types after the promotional period.
The SKYTRAX ratings stem from an extensive passenger survey process, where over 22 million travelers assess their experiences across nearly 325 airlines. This data underlines the importance of maintaining exemplary service to secure a spot among the top-ranked airlines in the world.
EVA Air also ranked impressively across various categories in the latest SKYTRAX results: 1st for Best Economy Class Catering and as the World's Cleanest Airline. In addition, it snagged the 3rd spot for Best Premium Economy Class Onboard Catering and 4th for Best Airline Staff in Asia, among other accolades. While EVA Air continues to set the bar for excellence in air travel, it shows no signs of slowing down, preparing to launch further improvements to enhance the flying experience.
Travelers wanting to learn more about EVA Air's services and achievements can visit its website for updates, flight bookings, and more detailed information regarding its industry-leading status. EVA Air remains the flag carrier of Taiwan, connecting the island to numerous global destinations while ensuring every flight is an exemplary experience for its passengers.
Topics Travel）
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