#United States #Duke Energy #Share the Light Fund #Indiana Customers #Plainfield

Duke Energy's Commitment to Support Indiana Customers in Need

As the winter season approaches, Duke Energy Indiana has stepped up its efforts to assist customers struggling to pay their energy bills. This year, the company is dedicated to providing nearly $300,000 through its Share the Light Fund. This initiative aims to offer financial relief to those facing economic hardships during the colder months.

Financial Assistance for Vulnerable Households

The Share the Light Fund is a collaborative effort supported by Duke Energy shareholders alongside voluntary contributions made by customers and employees. According to Stan Pinegar, the president of Duke Energy Indiana, the fund is designed to help those who may be experiencing difficulty in making ends meet. The company works closely with local community action agencies, which help to identify customers in need and connect them with available resources.

Over the past year, Duke Energy has aided more than 2,000 households, distributing over $650,000 in energy bill assistance. This year, eligible customers can receive up to $300 in credits applied to their accounts to help alleviate energy costs.

Eligibility Criteria

To qualify for assistance, customers must meet specific income guidelines, family size criteria, and resource availability. Those wanting to find out if they are eligible are encouraged to reach out to their local community action agency. A comprehensive list of service providers can be found on Duke Energy's website, allowing individuals to access support tailored to their needs.

Additional Savings Programs

Duke Energy emphasizes a proactive approach to energy management, with several resources available to help customers save money on their energy bills. Some notable offerings include:
1. Usage Alerts: Customers receive notifications regarding their electricity usage and associated costs, allowing them to make timely adjustments prior to receiving their bills.
2. Free Home Energy Assessments: Professionals conduct assessments either in-person or virtually to evaluate a home's energy efficiency. Participants receive an energy-saving toolkit to facilitate better management of their energy consumption.
3. Flexible Payment Plans: To accommodate various financial situations, Duke Energy provides installment plans that allow customers greater flexibility in managing their payments.

More detailed information about these resources can be found at duke-energy.com/SeasonalSavings.

About Duke Energy Indiana

As a subsidiary of Duke Energy, the Indiana branch supplies approximately 6,300 megawatts of electric capacity to around 900,000 customers across a service area spanning 23,000 square miles, making it the largest electric supplier in the state. The company's efforts, especially during challenging times, underscore its commitment to support and uplift the communities it serves.

For further inquiries about assistance programs or to seek help, customers can contact Tina Noel at 800-559-3853, available 24 hours a day. Duke Energy remains dedicated to ensuring that all its customers can heat their homes and maintain their electric service during the harsh winter weather.