#Japan #Osaka #Smart Glasses #RTC Tech Solutions #Atlas Direction

Partnership Between RTC Tech Solutions and Atlas Direction

On July 1, 2026, RTC Tech Solutions, based in Osaka, entered a capital and business partnership with Atlas Direction, a provider of remote support services utilizing smart glasses, located in Fukuoka. This agreement marks a significant move for both companies, with Atlas Direction officially becoming part of the RTC group.

About Atlas Direction

Atlas Direction offers innovative remote support services using smart glasses, tablets, smartphones, and PCs. Their flagship service allows real-time sharing of audio and video from the worker's perspective, enabling supervisors at remote locations to provide assistance while observing what the worker is seeing. This enhances efficiency in environments like manufacturing, infrastructure, and equipment maintenance by bridging the gap between on-site workers and experienced professionals.

The technology supports various devices, including PCs, tablets, and smartphones (iOS, Android, Windows), for supervisors, and features compatibility with Android-based smart glasses and tablets for workers. Notably, it allows users to continue manual work while accessing essential visual aids like video and documents.

By employing WebRTC, the system facilitates low-latency, high-quality video calls, maintaining secure, encrypted communications to protect sensitive information.

Key Features of Atlas Direction

Atlas Direction comes equipped with a range of functionalities that enhance remote support:

• - Real-Time Sharing: Workers can share video and audio instantly with supervisors.
• - Pointer Display: Supervisors can help guide workers by overlaying their cursor on the worker's view.
• - Screen Sharing: Easily distribute documents and manuals for reference during tasks.
• - Image Capture and Editing: Annotate and send images as evidence of work performed.
• - Recording: Capture video footage of tasks for training or documentation purposes.
• - Text Chat: Utilize text messaging where audio might be insufficient.
• - External Device Integration: Support for drones and action cameras allows for versatile applications.

Successful Implementations

Several companies have already seen the benefits of integrating Atlas Direction into their operations.

Chikuhou Manufacturing Company, Fukuoka

In March 2022, Chikuhou Manufacturing implemented five MOVERIO BT-35ES smart glasses combined with Atlas Direction for maintenance and repair of engines and industrial machinery.
This solution addressed their challenge of developing young engineers while coping with a shortage of experienced staff. The smart glasses enable remote veterans to guide younger technicians without interrupting their workflow, leading to quicker training and higher productivity.

Saibu Gas Nagasaki, Nagasaki

The Nagasaki plant of Saibu Gas adopted MOVERIO BT-45CS smart glasses and Atlas Direction in March 2024 to improve safety and efficiency.
The system assists in personnel training by allowing real-time guidance, contributing to the efficient transfer of technical skills to new staff. The ability to record and analyze visual data is also crucial in their operations.

Synergistic Impact

The partnership responds to a widespread need for solutions addressing skilled labor shortages and skill transfer in industries like manufacturing and infrastructure. RTC Tech Solutions has over 25 years of experience in remote communication, developing systems like LoopGate and Tele-window, enhancing connectivity in collaboration-heavy environments.

By merging RTC’s communication expertise with Atlas Direction’s industry-specific applications, the partnership offers a comprehensive remote support solution, benefiting clients across various sectors by enabling better productivity and boosting operational support.

Statements from Company Leaders

Takashi Akutsu, President of RTC Tech Solutions, stated, “Over our 25 years, we’ve developed solutions to connect teams remotely. The expertise of Atlas Direction in remote assistance at worksites complements our technological advances in more traditional environments. By combining forces, we will better address challenges like skill transfer and labor shortages.”

Yasuhiko Okimoto, President of Atlas Direction, added, “We’ve successfully provided our remote support solutions in manufacturing and infrastructure. Joining the RTC Tech Solutions group will allow us to enhance our support structures, broadening our reach and impact.”

Looking Ahead

Both companies plan to further strengthen their collaboration by enhancing product integration and support systems, ensuring improved service for their customers. Through ongoing partnerships and innovation in remote communication technologies, they remain dedicated to resolving industry challenges and enhancing operational efficacy.