#Japan #Osaka #Calibration #MonotaRO #Measuring Instruments

Overview of the Enhanced Calibration Services

MonotaRO, a key player in the online procurement of industrial tools, has revealed plans to revamp its calibration services for measuring instruments starting September 30, 2025. The new and improved service aims to respond to a broader variety of measuring tools, addressing the increasingly vital need for precision in quality management across numerous industries.

Importance of Calibration

Calibration refers to the process of verifying and adjusting the accuracy of measuring instruments. This essential practice ensures that devices, which may degrade over time due to wear, damage, or age, function correctly. With the growing demand from clients for calibration certificates, a trend largely driven by stricter quality management requirements, MonotaRO's upgraded service meets these essential needs head-on.

Features of the Renewed Service

MonotaRO’s calibration service covers an extensive range of tools, catering to diverse categories such as electrical measurements, calipers, torque wrenches, and environmental measurements. Customers can easily initiate requests for calibration through a dedicated form on MonotaRO’s e-commerce site, which streamlines the process.

1. Easy Online Requests
Customers can fill out necessary information on the MonotaRO dedicated form, enabling quick and straightforward quotation requests. Staff with expertise in calibration will provide tailored guidance on the appropriate services.
For more details, visit the service introduction page: MonotaRO Calibration Service

2. Single Point of Contact for Multiple Brands
The service will cater to various brands of measuring instruments. Customers can access calibration services for products regardless of their origin, including MonotaRO's private label brand. On-site calibration (service at the customer's location) is also available upon request, making it a flexible option for many users.
Please note that some instruments may not be eligible for calibration.

3. Timely Maintenance Notifications
Users of the calibration service will receive reminders via email one month prior to their calibration deadlines. This proactive approach helps maintain conformity with calibration schedules, ultimately aiding in cost management for customer operations. The service is available to corporate members of MonotaRO’s e-commerce platform. Note that customers using the 'MonotaRO ONE SOURCE Lite' or large enterprise purchasing systems may be excluded from this offering.

Steps for Utilizing the Service

To access the calibration services:
1. Fill out the dedicated inquiry form with required information and submit it.
2. Receive a preliminary estimate and related guidance from MonotaRO’s team.
3. Safely package and send the measuring instruments to the specified location following the instructions.
4. After receiving the products, MonotaRO's staff will assess their condition and provide a final estimate and confirmation instructions via email. Customers can then place their order using a special order code through the MonotaRO e-commerce site.
5. Once calibration is completed, devices will be returned along with the calibration certification documentation.

Important Considerations

• - Handling of Non-Compliant Instruments

Should an instrument fail calibration, MonotaRO will notify customers via email regarding the non-compliant measurement points. The company will then discuss options, including return or other measures such as repairs.

• - Repair Services

Please note that MonotaRO does not provide standalone repair services. If calibration indicates that repair or adjustment is necessary, this will be discussed separately with the customer.

• - Calibration Documentation

Customers can view sample calibration certificates on the service page before use.

About MonotaRO Co., Ltd.

Headquartered in Osaka, MonotaRO specializes in a vast array of industrial supplies, from cutting tools and abrasives to automotive products and office supplies. As of June 2025, the company manages an extensive inventory of approximately 26.37 million indirect materials. Their mission is to transform procurement networks, ultimately enhancing customer productivity through exceptional service offerings. Listed on the Tokyo Stock Exchange with over 10.69 million registered users, MonotaRO generated consolidated sales of ¥288.1 billion in the fiscal year ending December 2024, reinforcing its position as a trusted partner across numerous industries, including manufacturing, construction, food service, healthcare, and education.