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DXC Technology Recognized as Leading Partner in ServiceNow Ecosystem

DXC Technology has achieved significant recognition in the ISG Provider Lens™ ServiceNow Ecosystem Partners 2025 report, where it has been designated as a leader across every evaluated category in the United States, Asia-Pacific, and Europe. This accolade is a testament to the company’s unwavering commitment to delivering exceptional value to its clients while fostering innovation and growth within the ServiceNow ecosystem.

Overview of Recognition

According to the report released on September 22, 2025, by Information Services Group (ISG), which is a prominent global technology research and consulting firm, DXC has been commended for its impressive capabilities in various facets of the ServiceNow platform. The study emphasizes DXC's strategic partnership with ServiceNow and highlights its shared center of excellence that aims to expedite the adoption of generative AI, thus fueling advancement in the service delivery landscape.

Key Strengths and Capabilities

1. Expertise in Consultation and Implementation: With over 15 years of collaboration as an Elite partner of ServiceNow and more than 7,200 implementations under its belt, DXC has established a substantial level of expertise in leveraging the Now Platform® for enhanced operational impact.
2. Managed Services Excellence: DXC boasts a robust team with over 2,000 ServiceNow certifications, showcasing their commitment to continuous learning and excellence via a tailored training academy focused on ServiceNow solutions.
3. Innovation Driving AI Adoption: The establishment of a joint center of excellence with ServiceNow illustrates DXC’s proactive approach to streamlining AI integration within its offerings. This initiative combines industry know-how with AI solutions from ServiceNow, providing clients pathways to considerably accelerate their AI adoption journeys.

Insights from Industry Analysts

Tapati Bandopadhyay, a principal analyst at ISG, remarks on the global deployment of ServiceNow by DXC, noting the compelling examples of how the platform harnesses AI-driven automation to deliver tangible benefits to businesses. This reflects DXC's capability to transform enterprise service delivery effectively, ensuring that organizations can leverage cutting-edge technology to boost productivity.

James Taylor, DXC’s global general manager for enterprise applications, stresses the importance of their ongoing collaboration with ServiceNow in driving digital transformation. The integration of AI solutions, coupled with a deep understanding of sector-specific challenges, enables DXC to present high-value AI use cases, thereby instilling a competitive edge among its clientele.

Future Directions

The recognition from ISG not only reinforces DXC's established position within the ServiceNow ecosystem but also highlights its strategic initiatives aimed at further revolutionizing service capabilities in various industries. Recently, DXC and ServiceNow announced plans to expand their collaborative efforts to develop advanced AI solutions tailored for sectors like insurance, emphasizing the integration of AI and workflow optimizations to enhance operational efficiency and customer satisfaction.

In summary, DXC Technology's recognition as a leader in the ISG Provider Lens™ ServiceNow Ecosystem Partners 2025 study reflects its robust capabilities, strategic alliances, and commitment to fostering innovation in enterprise-level technology services. As the digital landscape continues to evolve, DXC’s leadership will be pivotal in guiding organizations through their transformative journeys towards enhanced efficiency and innovation.

For more detailed insights, view the full ISG Provider Lens™ ServiceNow Ecosystem Partners 2025 report and explore DXC’s offerings for organizations looking to optimize their ServiceNow implementations and integrate intelligent automation solutions effectively.