#United States #Alexandria #Water Quality #Virginia American Water #Compliance Standards

Virginia American Water Ensures Safe Drinking Water for Customers

Virginia American Water has recently made its Water Quality Reports available online for all customers across its service areas. This decision reflects the company's commitment to transparency and public health. The annual reports showcase that the drinking water supplied to its 384,000 customers consistently meets or exceeds both federal and state quality standards, including crucial testing for lead and other regulated contaminants.

Laura Runkle, President of Virginia American Water, emphasized the company's mission: "To provide safe, clean, reliable, and affordable water to our customers." She reiterated the importance of the annual reports, which serve not only to inform customers about the water quality in their vicinity but also highlight the sources of that water and the significance of safeguarding these sources.

These annual water quality reports, also referred to as
: "Our reports provide an overview of the water that flows into customers' homes and are based on testing data collected throughout the previous year, from January to December 2025. These documents underscore the detected compounds in treated drinking water and compare them with compliance standards enforced by the U.S. Environmental Protection Agency (EPA) and the Virginia Department of Health.

Virginia American Water has maintained a stellar record, not receiving a drinking water Notice of Violation in 17 years, a remarkable achievement in the utility sector. The reports are designed to enhance public education on drinking water safety, featuring results of tests on several unregulated compounds. This proactive approach reinforces Virginia American Water’s dedication to not only delivering high-quality water but also ensuring that customers are well-informed.

For those wishing to access specific water quality reports based on their locality, customers can visit the Virginia American Water website and search by zip code. Printed copies are also an option for individuals who prefer not to look online. The dedicated customer service center can be contacted at 1-800-452-6863 from Monday to Friday, 7 a.m. to 7 p.m., to request hard copies.

To learn more about Virginia American Water and its initiatives in water education and environmental stewardship, customers and interested parties are encouraged to visit the company’s website.

About American Water

American Water, listed on the NYSE under the ticker AWK, stands as the largest regulated water and wastewater utility company in the United States. With origins dating back to 1886 and celebrating its 140th anniversary in 2026, the company has established itself as a trusted provider of safe, reliable, and affordable drinking water and wastewater services to around 14 million people, operating in 14 states and supporting 18 military installations. Its workforce of approximately 7,000 professionals leverages substantial expertise within a national framework to achieve high-quality outcomes for customers and stakeholders alike. The company’s motto, “We Keep Life Flowing®,” underscores its commitment to public service and community resources.

About Virginia American Water

As a subsidiary of American Water, Virginia American Water is the predominant regulated water supplier in the state, providing essential services to some 384,000 individuals. The company is dedicated to ensuring safe and dependable water services, making them an essential partner in maintaining public health and environmental standards.