Huawei Digital Finance Invites Partners to Innovate at SFF 2025

Huawei Digital Finance at SFF 2025

Huawei Digital Finance is a prominent player at the 2025 Singapore FinTech Festival (SFF 2025), as it seeks to innovate and lead in the transformation of international finance through artificial intelligence (AI). The festival featured a keynote presentation by Jason Cao, the CEO of Huawei Digital Finance, who discussed the impactful role of AI in enhancing financial services.

Shaping the Future of Finance with AI

In his presentation titled "Beyond Digital Towards AI-Infused Finance", Jason highlighted how Huawei is pushing the boundaries of digital transformation in finance by integrating AI into core financial processes. He emphasized that the success of AI in finance hinges on its seamless integration into business scenarios to create substantial value. According to him, hyper-personalization will define the next era of financial services, moving beyond mere digital conveniences.

Cao pointed out that the last decade has seen digitalization reduce barriers in time and distance within the financial sector while maintaining an 80/20 resource allocation principle, where 80% of resources serve 20% of core users. He predicts that the coming decade will revolutionize this model, allowing every individual to harness the capabilities typically reserved for full teams through AI super assistants, transforming how financial services interact with clients.

A Multi-Pronged Approach to AI Integration

The presentation also delved into the systematic methodologies that large and small financial institutions can adopt to implement AI. Large institutions are developing agent matrices, appointing AI assistants to various roles, while smaller firms are focusing on high-value scenarios such as lending to swiftly deploy AI agents into their operations.

Huawei's collaboration strategies have resulted in the implementation of over 500 AI use cases globally, addressing areas like office operations, marketing, risk management, and customer service. This shift signals a transformation from singular use cases towards comprehensive systemic solutions. The foundation of Huawei’s framework involves its intelligent computing platform that supports data management across an enterprise under a unified knowledge and data system.

Building Strategic Alliances for a New Ecosystem

Furthermore, at SFF 2025, Huawei announced strategic partnerships with several organizations, enhancing its RongHai program, aimed at creating a cohesive AI-driven financial ecosystem. New partners such as CMA, Instadesk, and MagicEngine have joined to help establish a robust network capable of providing financial institutions with advanced applications of AI.

These alliances are critical as Huawei looks to develop a "cluster of six functions" for effectively deploying AI across the financial production flow, which includes model building, agent construction, knowledge bases, and optimization practices.

This expansion underscores Huawei's commitment to propelling innovation in finance, positioning itself to play a pivotal role as the industry transitions from digitalization to intelligent transformation.

Ensuring Proactive Customer Engagement

In a recent collaborative effort, Huawei and a major Chinese bank introduced a next-generation mobile service architecture that leverages hierarchical multi-agent interactions to enhance customer service. This initiative has resulted in significantly improved performance, with intention recognition accuracy surpassing 90% and a latency of just 1.2 seconds, which facilitates a shift from reactive to proactive customer engagement.

As Huawei continues to refine its computing platform and strengthen its collaborative ventures, the focus remains on enabling financial institutions to implement sustainable AI solutions that generate value. The drive toward an extensive AI integration in finance not only enhances operational efficiency but also redefines the product offerings in the sector.

In conclusion, Huawei Digital Finance stands at the forefront of a transformative journey in international finance, inviting partners to join in harnessing AI's capacity to reshape the industry landscape, ultimately leading to smarter, more effective financial services that cater to the evolving needs of customers.