Candid Health Selected as the Best RCM Solution at MedTech Breakthrough Awards in 2025
In a proud moment for healthcare technology, Candid Health has secured the title of "Best Revenue Cycle Management Services Solution" at the 9th Annual MedTech Breakthrough Awards held on May 8, 2025. This esteemed accolade, conferred by MedTech Breakthrough—an independent organization dedicated to recognizing excellence in digital health and medical technology—underlines Candid Health's commitment to transforming revenue cycle management (RCM).
Founded by industry experts Nick Perry, Doug Proctor, and Adam Reis, Candid Health operates a cutting-edge platform that automates revenue cycle processes tailored for healthcare providers. In an industry where providers spend colossal sums on RCM, it's crucial to optimize every dollar spent. Candid Health’s approach directly addresses inefficiencies common in traditional RCM activities, primarily through automation and intelligent data engineering.
One of the significant challenges faced by healthcare providers is the exhaustive manual submission process. Many RCM solutions merely enhance these outdated manual processes rather than rethinking them altogether. Candid’s sophisticated platform stands out by significantly increasing touchless claim rates—meaning claims are filed, processed, and cleared without manual intervention, creating smoother operations and allowing billing teams to focus on critical tasks.
According to Nick Perry, CEO and co-founder of Candid Health, "Candid's automation combined with a modern rules engine allows for higher accuracy during the first claim submission," adding that their top clients consistently achieve a remarkable >95% first-pass resolution rate—an impressive feat in the healthcare landscape. Such achievements not only improve operational efficiency but enhance overall patient care, a cornerstone of Candid's mission.
The platform's architecture is particularly innovative; it incorporates a comprehensive rules engine engineered from the ground up to cope with the dynamic and complex landscape of healthcare billing. Candid has constructed its rules with a foundation built on insightful reverse engineering of hundreds of insurance policies, allowing healthcare providers the flexibility to customize rules based on their specific needs and operational nuances. This combination of robust automation and customization is unrivaled, thus ensuring a noteworthy reduction in billing errors and denials while simultaneously speeding up claim processing times.
Another remarkable aspect of Candid Health's platform is its seamless integration capabilities. It can effortlessly mesh with existing infrastructures—such as EHR systems, billing software, and payer management tools—which provides a holistic approach to data consolidation and workflow automation. This integrated solution ensures that providers can operate with clarity and efficiency across their financial operations.
The significance of the MedTech Breakthrough Awards cannot be understated; they spotlight innovation in the healthcare sector, showcasing advancements that improve patient care and experiences. This year, the awards received an unprecedented number of entries, reflecting the growing momentum in the digital healthcare space as companies strive to meet evolving patient needs.
Steve Johansson, Managing Director of MedTech Breakthrough, emphasizes the importance of Candid's work in this competitive landscape. He notes that the company effectively consolidates disparate tools into a single platform that streamlines workflows and enhances claims accuracy resulting in better financial performance for providers. Candid’s transparent reporting offers healthcare organizations insights into their financial health, empowering data-driven decisions that ultimately lead to optimized revenue collection.
In summary, Candid Health isn't just redefining revenue cycle management; it's propelling the entire healthcare industry towards a more efficient and patient-focused future. Their commitment to simplifying medical billing has garnered trust from over 200 leading healthcare entities, fortifying their position as a frontrunner in healthcare technology. As healthcare continues to advance, Candid Health's innovations will play a critical role in meeting contemporary challenges while ensuring that providers can concentrate on what matters most—delivering quality patient care.
Founded by industry experts Nick Perry, Doug Proctor, and Adam Reis, Candid Health operates a cutting-edge platform that automates revenue cycle processes tailored for healthcare providers. In an industry where providers spend colossal sums on RCM, it's crucial to optimize every dollar spent. Candid Health’s approach directly addresses inefficiencies common in traditional RCM activities, primarily through automation and intelligent data engineering.
One of the significant challenges faced by healthcare providers is the exhaustive manual submission process. Many RCM solutions merely enhance these outdated manual processes rather than rethinking them altogether. Candid’s sophisticated platform stands out by significantly increasing touchless claim rates—meaning claims are filed, processed, and cleared without manual intervention, creating smoother operations and allowing billing teams to focus on critical tasks.
According to Nick Perry, CEO and co-founder of Candid Health, "Candid's automation combined with a modern rules engine allows for higher accuracy during the first claim submission," adding that their top clients consistently achieve a remarkable >95% first-pass resolution rate—an impressive feat in the healthcare landscape. Such achievements not only improve operational efficiency but enhance overall patient care, a cornerstone of Candid's mission.
The platform's architecture is particularly innovative; it incorporates a comprehensive rules engine engineered from the ground up to cope with the dynamic and complex landscape of healthcare billing. Candid has constructed its rules with a foundation built on insightful reverse engineering of hundreds of insurance policies, allowing healthcare providers the flexibility to customize rules based on their specific needs and operational nuances. This combination of robust automation and customization is unrivaled, thus ensuring a noteworthy reduction in billing errors and denials while simultaneously speeding up claim processing times.
Another remarkable aspect of Candid Health's platform is its seamless integration capabilities. It can effortlessly mesh with existing infrastructures—such as EHR systems, billing software, and payer management tools—which provides a holistic approach to data consolidation and workflow automation. This integrated solution ensures that providers can operate with clarity and efficiency across their financial operations.
The significance of the MedTech Breakthrough Awards cannot be understated; they spotlight innovation in the healthcare sector, showcasing advancements that improve patient care and experiences. This year, the awards received an unprecedented number of entries, reflecting the growing momentum in the digital healthcare space as companies strive to meet evolving patient needs.
Steve Johansson, Managing Director of MedTech Breakthrough, emphasizes the importance of Candid's work in this competitive landscape. He notes that the company effectively consolidates disparate tools into a single platform that streamlines workflows and enhances claims accuracy resulting in better financial performance for providers. Candid’s transparent reporting offers healthcare organizations insights into their financial health, empowering data-driven decisions that ultimately lead to optimized revenue collection.
In summary, Candid Health isn't just redefining revenue cycle management; it's propelling the entire healthcare industry towards a more efficient and patient-focused future. Their commitment to simplifying medical billing has garnered trust from over 200 leading healthcare entities, fortifying their position as a frontrunner in healthcare technology. As healthcare continues to advance, Candid Health's innovations will play a critical role in meeting contemporary challenges while ensuring that providers can concentrate on what matters most—delivering quality patient care.
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