CATL Launches the Largest Renewable Energy After-Sales Center in the Middle East

On January 10, 2026, CATL proudly inaugurated the first NING SERVICE Experience Center in Riyadh, marking a significant milestone as the largest after-sales service facility for renewable energy in the Middle East, outside China. The facility is not only set to boost CATL's presence in the region but also plays a crucial role in supporting the Middle East's transition to cleaner energy systems.

Supporting the Energy Transition

This newly established center aligns perfectly with the ambitious electrification and decarbonization goals of Saudi Arabia and other Middle Eastern nations, in tandem with Vision 2030 and similar national initiatives. For instance, Saudi Arabia aims for 30% of all vehicles in Riyadh to be electric by 2030, part of a broader strategy to cut emissions in the capital by 50%. Green policies are also driving the shift towards electric equipment, including the promotion of electric forklifts and the encouragement of renewable energy use in agriculture as part of the Saudi Green Initiative.

However, the region faces challenges, such as ongoing reliance on oil, increased electricity demand, extreme weather conditions, and limited charging and service infrastructure.

Comprehensive After-Sales Services

Strategically designed to confront these challenges, the Riyadh facility provides comprehensive after-sales services throughout the product lifecycle. The center fosters local technical talent and accelerates the deployment of advanced electrification and energy storage solutions. Spanning over 7,000 square meters, the Riyadh center includes display areas, diagnostic and maintenance zones, refurbishment facilities, training spaces, and customer waiting areas.

Its design is not merely a service center for the region; it is a showcase of CATL's capabilities in electric mobility and energy storage, serving as a platform that connects various resources and promotes industrial synergy across the ecosystem. The center offers an integrated service model that supports clients with diagnostics, repairs, maintenance, rework, training, recycling, after-sales logistics, and battery storage.

A Platform for Local Development

The Riyadh center serves as a crucial platform for CATL's local operations in the Middle East, enhancing talent development and creating long-term local value. Through specialized training facilities, CATL nurtures after-sales technical knowledge in the renewable energy sector, contributing to skilled employment and knowledge transfer throughout the region. Globally, NING SERVICE runs 10 training centers covering over 2,300 square meters, certifying over 9,700 after-sales professionals in new energy through partnerships with vocational training institutions.

Beyond talent development, CATL is deepening its localization strategy by strengthening local infrastructure and forming alliances within the ecosystem. The company is actively engaging with key local industry players, including fuel network operators and major infrastructure firms, to quickly provide green electricity to gas stations and electrify truck fleets.

Commitment to Sustainable Energy Solutions

These initiatives reinforce CATL's local service capabilities and market confidence, empowering key partners to jointly accelerate the widespread adoption of comprehensive new energy solutions in the Middle East. Ahmed Ibrahim, Deputy General Manager of Al Drees, a leading oil and logistics service provider in Saudi Arabia, remarked, "As an energy leader in Saudi, we see immense opportunities in energy transformation. We plan to implement solar energy solutions with storage at our gas stations and electrify forklifts to lessen oil dependency. We look forward to collaborating with leaders like CATL to drive this transition."

The launch of CATL's flagship after-sales service center signifies a mutual commitment to advancing global energy transition. Lin Chaofan, CEO of F4S, noted, "This milestone reflects the increasing demand for sustainable solutions in Saudi Arabia, embodying our collective vision for a cleaner, electrified future. As an investor in the experience center, we believe that this collaboration will speed up electrification and strengthen the region's role in driving energy transition."

Expanding Global Presence

The opening in Saudi Arabia strengthens CATL's global service presence, which encompasses over 1,200 professional service stations in 76 countries and 73 spare parts warehouses worldwide. CATL leads globally in parts inventory with 100% original components, boasting over 370,000 square meters in total warehouse space. To date, NING SERVICE has supported over six million electric vehicles, providing professional after-sales services for passenger, commercial vehicles, and energy storage clients.

A Long-term Commitment to the Region

Bruce Li, president of Quality System, After-Sales Business, Battery Management Systems at CATL, emphasized that the Riyadh center reflects a long-term strategic vision for the region. "Our decision to establish this center in Riyadh goes beyond commercial interests; it's a long-term commitment. As the first NING SERVICE Experience Center in the Middle East, it's more than just a service facility. It represents a new energy after-sales ecosystem that merges advanced technology, professional training, and industry collaboration, effectively connecting diverse stakeholders and resources to foster greater synergy and sustainable growth throughout the region. Moving forward, CATL will continue to expand its after-sales service network in the Middle East, closely aligning with Saudi Arabia's Vision 2030 and supporting the region's energy transition through a comprehensive and reliable service system."

Conclusion

As the Middle East accelerates its transition towards electrification and energy storage adoption, the expanded presence of CATL's NING SERVICE is poised to provide the technical reliability and sustained partnerships essential for this transformation.