Nittetsu Kowa Real Estate Claims Top Honors at SUUMO AWARD 2025
In a significant achievement within the residential real estate sector, Nittetsu Kowa Real Estate, headquartered in Minato, Tokyo, has won the prestigious top award in the after-inspection satisfaction category at the SUUMO AWARD 2025 (Kansai Edition). This award, organized by Recruit Co., Ltd., recognizes excellence among developers and sales companies of newly built condominiums across the Kansai region, including major urban areas like Osaka and Kyoto.
The award ceremony took place on June 11, where Mr. Atsushi Nara, Senior Executive Officer and Head of the Housing Business Unit, represented the company. During his speech, he elaborated on the dedication and efforts that led to this esteemed recognition. His remarks highlighted not only the importance of customer satisfaction but also reflected the hard work of the team in ensuring that every aspect of their service aligns with client expectations.
Understanding SUUMO AWARD
The SUUMO AWARD is a comprehensive survey aimed at assessing the quality and pricing of newly built condominiums as perceived by customers. It serves as a vital benchmark within the industry, gathering feedback on various aspects of service from new homeowners in the Greater Tokyo and Kansai areas. The award specifically evaluates factors such as management quality, developer practices, and customer satisfaction levels.
Nittetsu Kowa's recognition in the after-inspection category underscores their commitment to maintaining high standards in service delivery—a commitment that has evidently resonated well with their clients.
A Legacy of Excellence with Livio Brand
Nittetsu Kowa's residential brand, Livio, was established in 2001 and celebrated its 20th anniversary in 2021. During this milestone, the brand underwent a rebranding initiative aimed at revitalizing its market presence. The rebranding included strategic imaging featuring actor Ryusei Yokohama as the brand’s representative figure, embodying the company’s brand values and aspirations.
Mr. Nara emphasized that while external branding efforts have been essential, the core focus has always been on enriching the internal values that drive customer satisfaction. Every employee, from land acquisition to after-sales service, has aligned their efforts toward enhancing the customer experience. This holistic approach has proven successful, as demonstrated by their recent accolade.
“It brings us immense joy to see the fruits of our labor realized in this award. We aim to continue evolving and ensuring our customers are delighted with our offerings,” Mr. Nara commented on receiving this honor.
With the backdrop of the real estate market’s dynamic landscape, the acknowledgment from the SUUMO AWARD serves as a testament to Nittetsu Kowa's continued journey toward excellence and their unyielding dedication to their customers. The company's vision moving forward is to remain committed to improving every facet of their services so that they exceed customer expectations consistently.
The company encourages interested stakeholders and new buyers to explore their offerings further through the official press release from Recruit Co., Ltd. as they look forward to future engagements and maintaining high satisfaction levels across the board.
For anyone considering new residential options, the award-winning services offered by Nittetsu Kowa and their Livio brand promise to provide a noteworthy living experience backed by professional reliability and customer dedication.