AI Q&A for Elderly Care
2025-07-10 03:33:29

Innovative AI-Powered Q&A System Launched for Elderly Care in Japan

Introduction to MorsonSmartQ&A



The integration of advanced technology in healthcare is paving the way for improved patient outcomes. A noteworthy development is MorsonSmartQ&A, an AI-driven Q&A platform created by Morson Japan, a subsidiary of Genetec Corporation. Recently, this innovative system was introduced at the 30th Japan Geriatric Nursing Society Annual Conference, which took place from June 27 to June 29, 2025, in Makuhari. The focus was on the application of generative AI in addressing the needs of elderly patients, particularly those with dementia.

Highlights from the Conference



During the conference, researchers from Hamamatsu University shared insights into the potential benefits of MorsonSmartQ&A. They emphasized how the system can enhance conference discussions related to dementia care, unify responses based on Person-Centered Care principles, and ultimately improve the quality of life (QOL) for elderly patients. The concept of person-centered care emphasizes the importance of treating dementia patients as individuals with unique needs, thereby supporting their right to live fulfilling lives.

Features of MorsonSmartQ&A



MorsonSmartQ&A employs a Retrieval-Augmented Generation (RAG) system, which combines a robust knowledge base with generative AI capabilities. This system efficiently utilizes accumulated Q&A data and guidelines, prioritizing accurate responses approved by administrators to minimize erroneous outputs, commonly referred to as hallucinations. Additionally, the AI can autonomously generate answers for queries not found in the current database, with approved responses subsequently added to the knowledge base. Over time, this feature enhances the system’s accuracy while keeping it aligned with the latest practical information.

Cost-Efficient AI Usage



One of the system's standout characteristics is its cost management; the AI operates only when necessary. This approach helps to keep operational costs down while maximizing efficiency—a crucial consideration in healthcare settings.

Trial Operations at Hamamatsu Medical University



Starting in April 2025, the Hamamatsu Medical University will pilot the practical application of MorsonSmartQ&A in care environments where caregivers will extensively utilize the system. This test run aims to assess the system's effectiveness and identify operational challenges that need to be addressed before full-scale commercialization. The insights gathered during this phase will be invaluable for refining the technology and ensuring its relevance in real-world caregiving scenarios.

Future Developments



As MorsonSmartQ&A moves towards its scheduled product launch in September 2025, the focus will be on further enhancements based on feedback from these trials. The team plans to revamp the cloud environment to lower barriers to adoption while also enabling compatibility with various generative AI models. Moreover, there's exploration into expanding the system's utility beyond healthcare, targeting media and other industries as well.

Genetec Group's Commitment to AI Solutions



The Genetec Group has been at the forefront of leveraging AI for solving societal challenges. The fusion of their advanced AI and system development capabilities with Morson Japan's service design expertise ensures a well-rounded approach to creating practical and impactful AI solutions. The group is not only focused on refining their existing technologies but is also committed to extending their applications into new sectors such as healthcare, education, and more, thereby continuously providing value to society and its clients.

About Genetec Corporation



Genetec Corporation, established in July 1985, operates from its headquarters in Shinjuku, Tokyo. Under the leadership of CEO Genji Ueno, the company specializes in providing integrated system solutions that enhance manufacturing efficiencies and create advanced engineering solutions. Their offerings include a variety of software and hardware systems that contribute significantly to optimizing production processes.

About Morson Japan



Founded in June 1982, Morson Japan, led by CEO Yasunori Morikawa, is dedicated to developing software applications across multiple domains, including business applications and embedded systems. The company is also involved in selling, supporting, and educating users on computer hardware and software.

Conclusion



MorsonSmartQ&A represents a significant step forward in the integration of AI technology in elderly care, presenting promising advancements to enhance support for aging populations. As testing and refinements continue, the potential impact on the healthcare landscape looks exceptional, showcasing how intelligent solutions can meet the unique challenges of care for the elderly, especially those affected by conditions like dementia.


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Topics Health)

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