#Japan #Tokyo #Redx POS #Open Resource #IMS

Collaboration in Retail Technology

In a significant move for the retail sector, Open Resource Inc., led by President Hiroshi Ogura, has partnered with IMS, a subsidiary of the renowned Mitsukoshi Isetan Group, to create a revolutionary point-of-sale (POS) system known as the 'Redx POS for Department Stores'. The first rollout of this innovative service is already underway at all locations of Tobu Department Store, marking a key milestone in the transformation of retail operations.

Background and Objectives

The collaboration stems from a business partnership finalized in March 2024, aiming to standardize POS operations across department stores to reduce implementation costs and enhance customer convenience through digital transformation (DX), particularly incorporating Artificial Intelligence (AI) features. With Open Resource's expertise in retail systems and IMS's rich experience in department store operations, this partnership promises a tailored service that meets the specific needs of department stores.

Before Redx, department stores faced high costs and inefficiencies due to the customization required for each company’s operational flow. By adopting the 'Redx POS for Department Stores', retailers can now implement the system quickly and cost-effectively, without the need for individual development.

Positive Feedback from Tobu Department Store

Tetsuro Niikura, Managing Executive Officer of the IT Promotion Department at Tobu Department Store, expressed the benefits of the new system, stating, “The traditional department store POS systems have been complicated, costly, and inefficient for years. With Redx, we see a modular approach that simplifies our operations and reduces costs. Moreover, the user-friendly interface design makes it easier for staff to operate without errors.”

Key advantages of the proposed system include:

• - Comprehensive coverage of standard functionality required for department stores
• - Seamless adaptation to legal changes and guidelines
• - Dramatic reduction in training time thanks to an intuitive UI
• - Reduced customized development leading to shorter deployment periods and lower maintenance costs

Future Prospects

The recent successful implementation represents just the beginning of Redx’s capabilities. The plan is to extend standardization of related POS systems used by department stores nationwide, irrespective of their size. This would allow retailers to quickly and affordably integrate or upgrade their POS systems, leveraging the 'Redx POS for Department Stores' framework.

Furthermore, as data accumulates from the service, retailers will gain access to a powerful AI Marketing Platform, enabling them to perform marketing analysis with greater freedom and effectiveness. Importantly, retained data will remain proprietary to each participating company, ensuring confidentiality.

Company Profiles

Open Resource Inc.

Established with expertise in retail and financial operations, Open Resource seeks to streamline and standardize business operations, thereby significantly reducing implementation and maintenance costs. They have specialized in offering Redx Cloud POS systems, particularly aimed at department stores.

Explore more at Open Resource.

IMS Solutions

IMS Systems Solutions under the Mitsukoshi Isetan Group plays a pivotal role in managing the IT framework across the group. The firm focuses on planning, developing, operating, and promoting systems that contribute to both internal growth and external market expansion.

For further information, visit IMS Solutions.

Media Inquiries

Media representatives can contact:

• - Gooddays Holdings: Hiroshi Kawachi, Public Relations, Tel: 03-5781-9070, Email: [email protected]
• - IMS Solutions: Yoshinori Fujimoto, Tel: 03-6631-9300, Contact Form