Farmers Insurance Rallies to Support Customers Amid Southern California Wildfires

Farmers Insurance Rallies to Support Customers Amid Southern California Wildfires



As wildfires rage across the Los Angeles area, leaving residents in distress, Farmers Insurance has stepped up to provide crucial assistance to those impacted. The Farmers Insurance Catastrophe Response team is on the ground and actively helping customers navigate the claims process, ensuring they receive the necessary support during this turbulent time.

Commitment to Customers



"We are committed to helping our customers through this devastating situation," stated Ryan Ammon, Head of Property Operations for Farmers Insurance. With the situation evolving quickly, local residents are urged to stay vigilant and heed instructions from emergency officials. Farmers is emphasizing the importance of safety and preparedness as the wildfires continue to pose threats to numerous communities.

Mobile Claims Center



To facilitate claims assistance, Farmers Insurance will deploy its high-tech Mobile Claims Center (MCC) to the area. Starting January 10, customers in need will be able to visit the relief site located at Home Depot in Burbank, California. The MCC will serve as a hub for claims support, operating daily from 8:00 AM to 5:30 PM PT. This initiative is critical in helping customers file claims and receive assistance in person, making the process less daunting amidst the crisis.

Address: 200 Flower Street, Burbank, CA 91502
Hours of Operation: 8:00 AM – 5:30 PM PT

How to File a Claim



In addition to visiting the Mobile Claims Center, affected customers can file their claims through multiple channels:
  • - Online: Via Farmers.com, Foremost.com, BristolWest.com, and GetToggle.com
  • - By Phone: Customers can reach their agents or the 24-hour claims center
- Farmers and Foremost: 1-800-435-7764
- Bristol West: 1-800-274-7865
- Toggle: 1-855-864-1530
- Farmers GroupSelectSM Auto Home: 1-800-854-6011
  • - Spanish Assistance: For Spanish language help, call 877-RECLAMO (877-732-5266).

For those who prefer mobile assistance, Farmers, Foremost, and Bristol West all offer mobile apps that facilitate claims filing on the go. The accessibility of resources is a priority for Farmers Insurance, ensuring that all customers, including those with hearing or speech disabilities, can easily connect through the federal Telecommunications Relay Service (TRS) by dialing 711.

Looking Ahead



Farmers Insurance is dedicated to standing by its customers as they navigate these challenging times. The need for immediate assistance in light of the wildfires is paramount, and Farmers aims to be a reliable partner in their recovery efforts.

Learn More: To discover more about Farmers Insurance and its catastrophe response capabilities, visit their website at Farmers.com/Catastrophe.

In these moments when communities are tested, the importance of having a supportive insurance partner becomes clear. Farmers Insurance is setting a precedent for responsiveness and care in the face of adversity, showcasing their commitment to serve those in need.

Topics Financial Services & Investing)

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