#United States #Phoenix #Millennial Shift #Patra Corporation #mShift Marketplace

Millennial Shift Technologies and Patra Corporation Join Forces

In an exciting strategic alliance, Millennial Shift Technologies (often referred to as mShift) has teamed up with Patra Corporation to integrate Patra's OnDemand processing services into the mShift Marketplace. This collaboration marks a significant advancement in the digital insurance distribution landscape, enabling brokers and agents to manage their workflows more effectively.

Revolutionizing the Back Office

The combined services aim to create a fully integrated back-office solution, allowing users to delegate various tasks without leaving the mShift platform. Brokers will benefit from seamless processes such as submission clearance, affidavit completion, AI-driven policy checking, and surplus lines filing right from the marketplace.

With the integration of Patra’s OnDemand service, the mShift marketplace is set to enhance the broker experience. mShift’s proprietary technology, mFactor, allows brokers to navigate quoting and binding more efficiently by offering a unified entry point. Agents can customize their documentation using their own forms and endorsements while having access to multiple bindable quotes. The collaboration aims to standardize insurance processing, thus simplifying complex workflows that often hinder productivity.

Comprehensive Features of Patra’s OnDemand Service

Patra's OnDemand service provides extensive support for property and casualty operations, encompassing a range of critical functions:

• - Certificate Issuance: Quick generation and delivery of insurance certificates.
• - Claims Services: Comprehensive assistance with claims management.
• - Endorsement Processing: Streamlined processing of policy modifications.
• - Submission Clearance: Rapid clearance of submissions, reducing waiting times.

Additionally, Patra will handle administrative tasks, such as accounting and billing, commission postings, and compliance management. One of the standout features is Patra’s AI-powered Policy Checking solution, designed to automate the verification process of policy data. This tool captures, compares, and validates data, significantly cutting down on manual review time while enhancing accuracy.

Insights from Industry Leaders

Mark Meury, the CEO of Millennial Shift Technologies, expressed enthusiasm about the partnership, stating, "At mShift, we're focused on building smarter, more connected distribution. Partnering with Patra to embed their OnDemand services into our marketplace is not just a technical upgrade—it's a strategic shift that gives our partners and their agents the speed, clarity, and confidence they need to deliver in a fast-moving market."

JP Wiley, the Vice President of Service Architecture at Patra, shared his thoughts on industry bottlenecks and how this innovative solution will alleviate them. He stated, "With over two decades of experience in process engineering and insurance operations, I've seen how bottlenecks in back-office workflows hold agencies back. Patra's patent-pending AI solutions for policy checking and submission clearance allow brokers to offload manual tasks and maintain compliance while focusing on growth. By integrating these capabilities with mShift's digital marketplace, we're giving brokers and MGAs an end-to-end solution for submission clearance, affidavit completion, stamping, and surplus lines filing—all within a single platform."

How the Integration Works

The seamless integration provides mShift users with an embedded experience, automating several key functions directly from the quote or bind screen. The process includes:

• - Automated Requests: Users can initiate requests for submission clearance and affidavit completion automatically through the platform.
• - Real-Time Status Updates: The system will keep users informed with real-time updates on their requests.
• - Document Processing: Once policies are bound, Patra seamlessly manages surplus lines filing and sends back stamped documents.

Furthermore, Patra’s AI-powered policy-checking tools use advanced technology to provide rapid and accurate validation of policy data. With comprehensive checklists and standardized workflows, brokers can benefit from expedited policy issuance and reduced error exposure.

About Millennial Shift Technologies (mShift)

Founded in 2019 and based in Phoenix, Arizona, Millennial Shift Technologies specializes in customized e-trading platform solutions tailored for brokers. The company’s mission is to empower brokers with tools that enable fast quoting, binding, and policy issuance across diverse distribution channels, all while leveraging real-time insights.

About Patra

Patra is widely recognized as a leader in technology-enabled insurance outsourcing services, providing innovative AI-powered software solutions. Their PatraOne platform and OnDemand services effectively bridge the gap between technology and effective service delivery, supporting insurance agencies throughout the policy lifecycle.

Conclusion

The partnership between Millennial Shift Technologies and Patra Corporation heralds a new era in the insurance landscape, promising greater efficiency, accuracy, and speed for brokers and agents. As the industry continues to evolve, such strategic alliances pave the way for a future where technology and service converge to meet the growing demands of the marketplace.